Security Service Delivery Manager — SLA & Customer

Company: Nomios UK&I

Location: Basingstoke

A leading technology firm in Basingstoke seeks a Service Delivery Manager to oversee customer service delivery and ensure satisfaction. Responsibilities include managing service transitions, attaining SLAs, and reporting on service performance. Ideal...

Posted: 76 days ago

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Service Manager – Automotive Workshop & Customer Excellence

Company: Arnold Clark Group

Location: East Midlands

A leading automotive company in the East Midlands is seeking an experienced Service Manager to oversee customer service excellence and manage team operations. You will be responsible for ensuring compliance with standards while motivating staff and a...

Posted: 76 days ago

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Hybrid Service Delivery Lead - Customer Success Onboarding

Company: Hellios Information

Location: Oxford

A leading supplier information firm is seeking a Service Delivery Manager to strengthen relationships with buyers by ensuring successful onboarding and service delivery. The role requires managing accounts, providing reports to senior management, and...

Posted: 49 days ago

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Service Administrator – Aftersales Ops & Customer Focus

Company: Hgvtraders

Location: Andover

A prominent automotive group in Andover is seeking a Service Administrator to support their aftersales operation. The role involves ensuring efficient service department administration, contributing to marketing, and maintaining stakeholder relations...

Posted: 33 days ago

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EMEA VP of Services: Scale, Excellence & Customer Success

Company: Sprinklr

Location: London

A leading technology company in the UK is seeking a dynamic Vice President, Services – EMEA to lead and scale their services organization. This senior leadership role aims at driving customer satisfaction through operational excellence. The ideal c...

Posted: 28 days ago

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ERP SaaS Service Delivery Leader – Customer Success

Company: Khaos Control

Location: Peterborough

An award-winning ERP SaaS provider in Peterborough is seeking a Service Delivery / Customer Support Manager. The role requires a leader capable of enhancing the customer experience and ensuring high satisfaction levels. Responsibilities include leadi...

Posted: 28 days ago

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Customer Solutions Team Leader | Elevate Service & Growth

Company: People's Partnership

Location: Crawley

A leading not-for-profit organization in Crawley is seeking a Team Leader for their Customer Services team. This role involves overseeing a performance-driven team to ensure exceptional service throughout the customer lifecycle. You will be responsib...

Posted: 28 days ago

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IT Service Delivery Lead - Customer-Focused & Process-Driven

Company: Great Western Railway (GWR)

Location: Swindon

A leading railway service provider in Swindon is seeking an experienced IT Service Delivery Manager to ensure best-in-class service from the IT team. You will lead a team of support engineers and manage IT services with a focus on customer satisfacti...

Posted: 28 days ago

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Field Service Administrator — IT Support & Customer Care

Company: nGeneration Limited

Location: Tipton

A leading IT service provider in the UK is seeking a Field Service Administrator to join their team. This role involves addressing customer IT issues, providing updates, and resolving scheduling conflicts. The ideal candidate should possess strong cu...

Posted: 28 days ago

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Customer Solutions Team Lead – Growth & Service Excellence

Company: Jackson Hogg Ltd

Location: Newcastle upon Tyne

A leading recruitment firm in Newcastle upon Tyne is seeking a Customer Solutions Team Manager to lead a team of Site Solutions Coordinators. In this role, you will drive exceptional service, increase enquiry conversion, and ensure commercial growth....

Posted: 26 days ago

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Customer Experience Leader - Data-Driven Service Excellence

Company: TRS Consulting (UK) Ltd

Location: Maidenhead

A medical instrument manufacturer in Maidenhead is looking for a Customer Experience Manager to drive exceptional customer satisfaction and loyalty. Responsibilities include managing customer complaints and leveraging data analytics to improve custom...

Posted: 25 days ago

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Service Manager: Lead Aftersales & Customer Excellence

Company: KPI People

Location: Ascot

A large franchised dealership based in Ascot is seeking an experienced Service Manager to lead their Aftersales team. In this role, you will be responsible for motivating staff, ensuring exceptional customer service, and managing departmental profita...

Posted: 23 days ago

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Customer Support Team Leader: Elevate Service & Performance

Company: BMC Appointments Ltd

Location: Peterlee

A recruitment agency in Peterlee is seeking a Customer Support Team Leader to oversee support operations and enhance customer experience. This role focuses on managing day-to-day activities, resolving complex issues, and coaching a high-performing te...

Posted: 18 days ago

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Service Workshop Lead – KPI & Customer Excellence

Company: City West Country Ltd

Location: Exeter

City West Country Ltd is seeking a Service Team Manager for their Exeter dealership. This role involves ensuring efficient workshop operations, managing customer expectations, and delivering exceptional service. The ideal candidate will have previous...

Posted: 17 days ago

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Service Advisor - Auto Dealership (Customer-First)

Company: VanRath

Location: Bangor

VanRath is looking for a Service Advisor in Bangor, Northern Ireland. This permanent role offers an opportunity for individuals with motor industry experience to join a family-run car dealership. Responsibilities include providing excellent customer...

Posted: 13 days ago

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Service Delivery Lead, SaaS & Customer Success

Company: Sepura

Location: Cambridge

Sepura in Cambridge is seeking a Service Lead to oversee service operations and ensure high-quality customer service delivery. This hands-on role requires strong technical knowledge and operational capabilities to manage contractual services effectiv...

Posted: 12 days ago

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Strategic Service Assurance Manager – Retail & Customer

Company: Halfords

Location: Redditch

Halfords is seeking a Service Assurance Manager to oversee technology supplier relationships at its Redditch support center. The role demands strong commercial experience in supplier management and contract negotiations, ensuring partners meet perfor...

Posted: 8 days ago

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Service Advisor - Premium Aftersales & Customer Care

Company: Lloyd Motor Group

Location:

A leading car retailer in the United Kingdom is seeking a Service Advisor to join their Aftersales team in North Tyneside. The successful candidate will be responsible for delivering exceptional customer service, handling technical queries, and manag...

Posted: 8 days ago

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Remote Customer Success Manager: Build Our Services Engine

Company: Volaris Group

Location: Belfast

Volaris Group is hiring a Customer Success Manager to enhance customer satisfaction across its products, Launcher and Montage. This role entails driving renewals, upsell opportunities, and building the professional services function from the ground u...

Posted: 6 days ago

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Service Manager – Engineering Field & Customer Delivery

Company: Streamline Search Ltd

Location: Sidcup

Streamline Search Ltd is seeking an experienced Service Manager to oversee the UK service function for a leading manufacturer of sterilisation solutions. The successful candidate will manage a team of engineers, ensuring high-quality installation, ma...

Posted: 6 days ago

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