Technical Support Engineer (Lead)

About the Role: As a Senior Technical Support Engineer Lead, you’ll lead and mentor a growing support team while remaining hands-on with complex technical issues. Our client is a cost-effective secondary CDN solution provider that enhances streaming quality and reduces latency through strategic partnerships with ISPs and advanced monitoring tools.

Experience in technical support roles within a fast-paced B2B SaaS environment.Leadership experience, managing, training and growing technical support teams.

CDN – Streaming – L2 Support – L3 Support – Networking – Troubleshooting – Content Delivery Networks – Streaming – B2B…