Are you ready to elevate the employee experience in one of London’s most iconic hospitality venues?
We’re looking for a skilled HR Systems Manager to take ownership of their people technology platforms. This is a unique opportunity to shape how their teams are supported, developed, and engaged across multiple international locations — all while being based in the heart of London.
What You’ll Do
As the HR Systems Manager, you’ll oversee the functionality, effectiveness, and user experience of the HR tech stack — covering everything from recruitment and onboarding to learning, engagement, and performance. You’ll ensure systems run smoothly, data is reliable, and users are fully supported.
Key responsibilities include:
- Managing and enhancing multiple HR platforms to support global people operations.
- Acting as the first line of support for HR system users across functions and locations.
- Collaborating with vendors and internal stakeholders to ensure systems meet business needs.
- Delivering training to People & Culture team members on tools and processes.
- Leading the technical setup and support for global initiatives like performance reviews and engagement surveys.
- Maintaining strong data integrity and producing meaningful people analytics reports.
- Supporting system transitions, implementations, and upgrades across international teams.
What We’re Looking For
- Strong experience managing HR systems and data in a complex, fast-paced environment.
- Excellent communication and stakeholder engagement skills.
- High proficiency in Excel and confident using data to support decision-making.
- Ability to manage multiple projects and competing priorities.
- A proactive and collaborative approach to continuous improvement.
Desirable Skills
- Background in hospitality or luxury service environments.
- Knowledge of HR systems in regions such as the UK, US, France, or Italy.
- Additional language skills (Italian or French preferred).
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