Presales Consultant

Company: Send

Location: London

Posted: March 13th, 2026

You’ll report to: Tom Rhoades, Senior Manager, Global Pre-Sales Consultant

Team: Revenue

Location: This is a hybrid role based out of our London office in Monument.

Salary Range: £85,000 - £95,000 base salary per annum + commission

Role Type: Permanent

Start date: As soon as possible

The Pre-Sales Consultant Role

This role plays a key part in helping prospective customers understand how the Send insurance platform can transform their underwriting operations. Working closely with our sales team, you will engage with insurers to understand their challenges and demonstrate how our platform delivers real, measurable value.

As a Pre-Sales Consultant, you will take a consultative approach to customer engagement - translating technical capabilities into clear business outcomes. You’ll lead tailored product demonstrations, support proof-of-concept engagements, and collaborate closely with product, sales, and delivery teams to ensure prospects gain a deep understanding of Send’s technology and the impact it can have on their business.

About Send

We are the leading insurance platform, trusted by world-class insurers to help them navigate complex risks.

Our platform helps commercial insurers, MGAs and reinsurers modernise underwriting, cut friction, and grow profitably in complex markets.

We are the only platform purpose-built for multi-operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models.

Our Story:

We started Send because insurers had been let down for too long by rigid, legacy technology. The industry was ready to work differently – and so were we.

In 2017, our three founders set out with a clear vision: to transform commercial underwriting by combining advanced technology with deep industry expertise.

By 2019, we delivered our first commercial and specialty underwriting platform for Aviva GCS, streamlining operations, increasing efficiency, and giving teams the visibility they needed to make faster, better decisions.

Over the next six years, we rolled out multiple underwriting platform solutions across the UK and US, proving that modern underwriting technology could be powerful, flexible, and rapidly delivered.

In 2022, we won three industry awards and secured a $10m Series A to accelerate our growth. By 2024, Send was recognised as a “Leader” by IDC, Celent, and Datos – a testament to our momentum and our customers’ success.

In 2025, we doubled in size and deepened our expertise in both the London Market and North America – becoming the only underwriting platform purpose-built to support multiple operating models.

But we're not finished. Insurers want orchestration, not siloed systems. That’s why we continue to invest in our platform and orchestration engine – helping our customers win better business, faster.

The Send Team

Over the past two years, Send has experienced significant growth, expanding our team by over 50% to more than 120 people. At the start of 2024, our team was primarily based in the UK and Poland. Since then, we’ve taken major steps toward building a global presence, with team members now located across the UK, US, India, and Ireland-all working collaboratively toward our vision of becoming the market-leading software platform for agile insurers.

Our Funding

From 2017 to 2022, we bootstrapped our growth journey, building a profitable and stable company. In November 2022, following a year of strong customer and team growth, we secured $10 million in Series A funding to accelerate our expansion across the UK and US, as well as to further enhance our product development. We’re proud to have the support and expertise of our investors, Mercia and Breega.

We are now preparing for our Series B round and are excited about the growth acceleration this will enable.

What You’ll Be Doing as a Pre-Sales Consultant

The Skills and Experience Needed for the Pre-Sales Consultant Role

Nice-to-Have Experience

What’s on Offer - Life at Send

Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy.

Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support.

Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%.

Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day.

Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth.

Check out Send’s public Handbook for more information about our product, recruitment process, team, benefits, and much more.

Our recruitment process for the Pre-Sales Consultant role consists of at least three stages:

Stage 1 – Interview with Liam Longstaff-Pagoni, senior Talent Partner (45 minutes)

Stage 2 – Interview with Tom Rhoades, Senior Manager, Global Pre-Sales Consultant (30 minutes)

Stage 3 – Interview with Lloyd Peters, Head of Revenue and Tom Rhoades (30 minutes)

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