Senior Pensions Administrator

About XPS Group

XPS Group is a prominent UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.

Job Details

• Location: Newcastle
• Employment Type: Permanent, Full Time
• Grade: Senior Associate
• Working Arrangements: Hybrid

About the Role

This is a hybrid role with office presence expected twice per week, increasing during the initial period. We are looking for a Senior Pensions Administrator to join our team, providing top‑tier administration for trust‑based pension schemes. The role requires guiding team members, verifying tasks, meeting deadlines, and ensuring compliance with pension laws. Strong communication and proactive support are essential.

Key Responsibilities

• Train and support junior team members
• Verify and authorise team activities
• Calculate and dispense scheme benefits
• Maintain membership records
• Engage in project work assigned by managers
• Coordinate with clients, actuaries, and third parties
• Offer verbal and written technical insights
• Ensure ISO and AAF accreditation compliance
• Prioritise tasks to meet deadlines

Essential Qualifications

• Experience in DB schemes and the pensions sector
• Organisational skills and a methodical approach
• Support development of high standards and customer service
• Effective communication and detail-oriented
• Proficiency in MS Office

Preferred Qualifications

• Strong GCSEs in Maths and English or equivalent
• A Level education or equivalent
• Commitment to pursuing pensions qualifications (e.g., CPC/QPA/DPC/RPC/APMI)

Desirable

• Decision‑making and problem‑solving skills
• Effective delegation capabilities

What We Offer

Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, retailer discounts, a flexible benefits scheme, employee assistance and a digital GP service. Participation in volunteering events is encouraged and paid volunteer days are available. Referral bonuses are offered for suitable candidates.

How to Apply

Interested candidates should submit applications below or contact recruitment@xpsplc.com. Join XPS Group and contribute to a dynamic and inclusive workplace.

Equal Opportunity Statement

XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.

Eligibility

Any employment offer made will be conditional upon satisfying DBS Disclosure checks, Employment or educational references, satisfactory credit checks and eligibility to work in the UK. XPS Group is not able to provide sponsorship to employees.

Who Are We

To find out more please visit: www.xpsgroup.com

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