Ready to lead and innovate in the world of ServiceNow?
Join a leading IT services and solutions provider as a ServiceNow Solutions Consultant, helping expand a dynamic practice across a broad client base. In this strategic, remote, hands‑on role, you will act as the in‑house ServiceNow authority, working across pre‑sales and solution development to provide expert guidance to clients in a variety of sectors. Collaborating closely with technical teams, sales teams, vendor partners, and customer stakeholders, this position offers the chance to influence how services are delivered and play a key role in driving digital transformation initiatives.
Step into a role where your work is seen, felt, and measured . Apply now and make your mark on technology transformation!
Responsibilities
- Solution Development:
- Act as the go‑to ServiceNow expert, designing solutions across the full ServiceNow platform, aligned to best practice guidelines.
- Work with clients to define requirements and develop solutions across ITSM and other areas including ITOM, ITBM, SecOps, GRC, CSM, HRSD, and SAMP.
- Provide expert advice and recommendations to ensure scalable, maintainable and value‑driven solutions.
- Sales & Client Engagement:
- Support the pre‑sales process, providing technical and functional expertise to sales teams and prospective customers.
- Lead initial scoping workshops and technical discovery sessions.
- Engage with technical SMEs, project managers, and senior stakeholders, including C‑suite executives, to clearly explain proposed solutions and ensure alignment to business goals.
- Work closely with implementation partners to ensure seamless project delivery.
- Knowledge Sharing & Development:
- Maintain your ServiceNow certifications and keep up to date with new platform features and releases.
- Share your knowledge with colleagues through internal training, mentoring and webinars, helping to grow the overall capability within the team.
Key Requirements
- Proven hands‑on experience with ServiceNow ITSM plus at least one other major application suite (e.g., ITOM, ITBM, SecOps, GRC, CSM, HRSD, SAMP).
- Minimum of one ServiceNow Certified Implementation Specialist certification (three preferred).
- ServiceNow Sales and Pre‑Sales Accreditations in Platform, ITSM, plus one additional specialist area.
- Strong presentation, communication, and documentation skills, with the ability to engage both technical teams and senior leadership.
- Highly self‑motivated, able to manage multiple projects simultaneously and work independently.
- Excellent troubleshooting skills and a commitment to continuous learning.
Benefits
- Join an established IT services provider with a huge client base, giving you access to a wide range of projects and customers.
- Play a key role in shaping a growing ServiceNow practice, with the freedom to influence processes, offerings and strategy.
- Work for an organisation that invests in your development, values collaboration, and encourages innovation.
- A flexible, remote working setup with a supportive team culture.
Salary
- Competitive Salary based on experience.
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