Head of Clinical Operations

Head of Clinical Operations – FDB UK

At FDB (First Databank), we create and deliver the world’s most trusted Medicines knowledge, enabling healthcare professionals to make critical decisions that improve patient safety, efficiency, and outcomes. Our solutions are embedded across hospitals, GP practices, pharmacies, and wider healthcare systems, supporting millions of patient encounters every day.

Our values guide everything we do: Better Together, Clear Expectations, Constantly Curious, and Health at the Heart. If these resonate with you, you’ll feel right at home with us.

The Opportunity

We’re looking for a high‑calibre medical professional with IT / e‑Health experience and engagement with AI and automation to join us on a full‑time, permanent basis, playing a pivotal leadership role in our organisation.

This is a mission‑critical role, where you will be enabled to make a real impact and drive engagement with new technology and processes to ensure we maintain our market‑leading position and reputation for quality.

What You’ll Do

As the Head of Clinical Operations, you will lead the promotion and development of engaging clinical content creation across our portfolio of healthcare solutions. Specifically, you will take on a leadership role, managing healthcare professionals and Solution Leads who are authoring data and content that underpin our software solutions.

A major focus of the role will be delivering high‑quality clinical content in line with UK and international standards whilst maintaining appropriate quality, controls and procedures.

Additionally, your role will involve:

• Promoting the appropriate adoption of AI and automation
• Contributing to our strategy as it relates to clinical content
• Supporting and overseeing the work of team leaders
• Managing resource budgets and delivery timeframes
• Ensuring clinical processes are embedded to maximise value

Please note that this is a hybrid role, and you will be required to attend the office in Exeter on a twice‑weekly basis.

About You

To be considered as our Head of Clinical Operations, you will need:

• To be an accredited Pharmacist, Medical Doctor or similar
• Previous experience in the IT or e‑Health sector, as well as in a healthcare or NHS‑related organisation
• Experience in clinical publishing in a digital format and/or familiarity with content management systems
• A track record of adopting new tools and processes, such as AI and Automation
• A history of budgetary control and be IT proficient
• Confidence and curiosity with strong interpersonal, influencing, presentation and negotiation skills
• A passion for excellence and innovation

The Benefits

• 25 working days’ holiday per annum plus statutory holidays
• Flexible option for employees to purchase up to five additional days’ holiday
• Annual company bonus scheme
• Health and Wellbeing allowance per annum
• HealthShade flexible health cash‑back scheme
• Electric Vehicle scheme
• Enhanced pension scheme
• Cycle to work scheme
• Charity days
• Enhanced maternity/paternity schemes
• and many more…!

Apply Now

So, if you are looking for the perfect platform to grow and develop your leadership skills, become involved with AI and automation and take your career to the next level as a key decision‑maker, we are waiting to hear from you.

To take your next step and become our Head of Clinical Operations, select the Apply button shown.

Other organisations may call this role Head of Clinical Content, Clinical Content Manager, Healthcare Content Manager, Healthcare Solutions Manager, Digital Healthcare Manager, e‑Health Product Manager, or Head of Clinical Content Strategy.

Seniority Level

Director

Employment Type

Full‑time

Job Function

Science, Health Care Provider, and Other

Industries

Hospitals and Health Care

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