Senior Travel Consultant Beaches – Abercrombie & Kent UK
Join one of the world’s leading luxury travel brands. Established 60 years ago, Abercrombie & Kent (A&K) sets the standard for adventurous, luxury holidays worldwide. As a Senior Travel Consultant you’ll create memorable journeys, nurture client relationships, and drive sales across our global network.
Job Overview
The role of a Senior Travel Consultant is to take responsibility for existing Abercrombie & Kent clients and build upon our rapidly growing client base. You will be creating memorable journeys, looking after the client from initial contact through to building itineraries, confirming travel arrangements, making contact upon their return, and setting up their next exciting experience of Abercrombie & Kent.
Responsibilities
- Contact enquiries and nurture initial leads into sales opportunities.
- Maintain up‑to‑date knowledge of all product developments in your region.
- Provide daily updates to your Regional Sales Manager on enquiries, quotes, and follow‑ups.
- Attend product training and company‑sponsored educational trips.
- Create bespoke itineraries, ensuring proposals and quotes are delivered within 24 hrs.
- Maintain professional, friendly relationships with clients throughout the booking process.
- Pre‑travel and post‑travel client calls to seek feedback and resolve any issues.
- Encourage completion of post‑travel questionnaires.
- Research and verify all itineraries using in‑house systems, Amadeus, manuals and guides.
- Follow all company processes, recommend improvements, and cover for absent colleagues.
- Represent A&K at client events and trade exhibitions as an ambassador for the brand.
- Proactively manage progress of itineraries to maximise conversion to bookings and revenue.
- Track and achieve individual and team sales targets, adhering to margin guidelines.
- Collect client information, record reasons for non‑booking trips, and secure repeat business.
About You
- Essential: Experience of travel within this region.
- Passionate about travel and the industry.
- Sales driven and focused.
- Positive team player; articulate and creative.
- Keen to progress and develop a career within the travel industry.
- Enthusiastic and fun.
- Desirable: Travel industry experience.
What We Offer
- Competitive salary plus commission.
- Company pension plan with employer contributions after 5 and 10 years.
- 25 days annual leave plus option to buy or sell 5 days.
- Discounted trips through A&K Travel Benefit Program.
- Discounted Gym Membership (up to £35/month).
- Life Assurance (2x base salary tax‑free).
- Enhanced Paid Parental Leave – 18 weeks full pay.
- Employee Assistance Program – wellbeing resources and counselling.
- £1,000 Recruitment Referral Bonus.
- Cycle to Work scheme.
- Season Ticket Loans.
- Regular Social Events.
Why Work for A&K
Our people foster a supportive environment and provide ongoing training with opportunities to progress your career globally. A&K Philanthropy has supported local communities worldwide for 40 years, and we were recognised by Which? for our client care during the pandemic.
EEO Statement
Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
For more information, email hr@abercrombiekent.co.uk.
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