Who We Are
Ultimate Performance is on a significant growth trajectory. Following our 2024 Private Equity acquisition, we have laid strong foundations to elevate our brand to the next stage. This includes an enhanced executive team, a global rebrand planned for January 2026, and an uncompromising focus on nurturing and developing our world‑class Personal Trainers through a robust onboarding and training framework.
The Role
We are looking for a proactive Supply Chain & Logistics Co‑ordinator to oversee the end‑to‑end movement of products across our gym network and online operations. This role focuses on ensuring the smooth flow of supplements, protein products, gym consumables, and related stock while maintaining strong service levels, accurate forecasting, and efficient supplier and logistics management. Based at our central Manchester office in St Anne’s Square, this is a full‑time, permanent role with hybrid working (three office days and two at home).
What You’ll Do
- Support the planning and coordination of all supply chain activities, ensuring products move seamlessly from suppliers to gyms, warehouses and distribution partners.
- Maintain high service levels by monitoring performance, identifying risks and escalating any issues that could impact product availability or delivery timelines.
- Identify and onboard new suppliers to expand our product range of branded supplements, protein lines and gym essentials.
- Build strong supplier relationships to improve pricing, quality, lead times and overall service.
- Review quotations, negotiate terms and support cost‑management initiatives.
- manage inventory levels across the gym estate and warehouses, proactively addressing shortages and slow‑moving stock.
- Manage stock forecasting and reporting for Finance, supporting accurate purchase planning and JIT stock processes.
- Ensure precise stock documentation, intercompany transfers and ongoing optimisation of replenishment cycles.
- Work with suppliers and internal teams to maintain accurate product information, pricing updates and product availability for both in‑gym and online channels.
- Assist in shaping product range strategy, ensuring all offerings meet brand, quality and commercial expectations.
- Coordinate the full logistics process, including inbound deliveries, warehouse movements and outbound distribution to gyms and customers.
- Work with freight forwarders to determine optimal shipment routes and modes, balancing cost efficiency and service quality.
- Support transport planning to ensure timely, accurate delivery of supplements and gym supplies.
- Create and manage purchase orders, maintaining accurate documentation and audit‑ready records.
- Ensure adherence to internal processes, supplier SLAs and compliance requirements.
- Provide clear and timely responses to product, delivery and service queries from gym teams and customers.
- Collaborate closely with Marketing, Finance, IT, Graphic Design and Operations to support product launches, promotions, process improvements and cross‑department initiatives.
- Review and refine supply chain processes to elevate efficiency and accuracy.
- Prepare and present reports on supply chain KPIs, inventory levels, supplier performance and operational insights.
Requirements
- Motivated by achieving results‑driven outcomes ensuring products are where they need to be, when they need to be there and driving improvements that make a real operational impact.
- Hold yourself to high standards, delivering accurate, timely work that supports smooth operations.
- Take full ownership celebrating wins, learning from challenges and never shying away from accountability.
- Driven by progress and constantly look for smarter ways to improve processes, strengthen supplier relationships and enhance efficiency.
- Adapt your approach to suit different stakeholders, whether working with gym teams, finance, marketing or external partners.
- Strong organisational skills with the ability to prioritise and manage multiple workflows.
- Confident using Microsoft Office Suite, especially Excel for reporting and forecasting.
- Comfortable working with suppliers, logistics partners, internal stakeholders and customer‑facing teams.
- A problem‑solver who can anticipate issues and act quickly to maintain service standards.
- Experience in supply chain, logistics or procurement is advantageous, particularly in a product‑led or multi‑site environment.
What We Value
- Results‑Driven: focus on outcomes that genuinely move the needle.
- Own It: take full ownership of wins, failures and everything in between.
- Passion for Progress: driven by growth, not just the finish line.
- Supportive & Personalised: adapt your approach because no two people (or challenges) are the same.
Benefits
- 25 days holiday, plus bank holidays.
- Pension scheme: salary sacrifice with employer contributions.
- Electric vehicle scheme.
- Simply Health policy: claim back costs for dental, optical, physio, massage & more.
- Exclusive UP discounts, including 40% off our supplements, books and partner offers.
- Personal Training discounts: up to 50% off our world‑class transformation programme (up to 36 sessions a year) for you and a loved one.
- Salary sacrifice benefits: Cycle to Work, Tech and Home schemes.
- Employee Assistance Programme: free 24/7 mental health, counselling and financial advice.
- Free group fitness classes at our Manchester gym in Spinningfields.
- Hybrid working: two days per week working from home.
Apply now! All job applicants are required to have a valid right to work. Your data will be stored by Ultimate Performance and will be used by our HR and recruitment teams for the purpose of managing your application.
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