Join to apply for the Store Manager (Maternity Cover) role at Bubble CiTea
We’re a locally renowned bubble tea brand passionate about high‑quality drinks, outstanding customer service, and a welcoming atmosphere. We build careers, friendships, and growth together.
Our Mission
Continuously innovate and improve our services and products to create the most memorable and happy experience for our precious customers.
Responsibilities
- Lead all aspects of the store, ensuring a positive tone and strong work ethic by example.
- Strictly enforce food safety, sanitation, and regulatory policies.
- Supervise store sales performance and maintain cleanliness and presentation.
- Assign and manage shift scheduling for team members.
- Meet standards for quality, customer service, health and safety, protecting employees and customers.
- Recruit, select, orient, train, and retain part‑time staff.
- Develop a passionate working environment and continuously grow the bubble baristas.
- Build, develop, and maintain a high‑performing team.
- Respond to customer complaints and comments.
- Train and educate the team on drink processes and policies.
- Manage TikTok content creation.
- Complete reasonable tasks assigned by the company.
Qualifications
- Experience in a managerial/supervisory role driving a high‑sales‑focused culture in a fast‑paced food/beverage industry.
- Flexible work hours, including evenings, weekends, or holidays.
- Legally eligible to work in the UK.
- Energetic person with positive thinking and a “can do” attitude.
- Maintain regular and consistent attendance and punctuality.
- Willing to learn new skills and share knowledge with customers & the team.
Benefits
- Amazing opportunities for career progression.
- Free bubble tea drinks on breaks during the shift.
- Staff discount scheme on our lovely bubble tea drinks.
- Great training to ensure you fit into the team quickly.
- Numerous opportunities to help your grow while being a part of BUBBLE CITEA.
Seniority level
Mid‑Senior level
Employment type
Contract
Job function
Sales and Business Development
Food and Beverage Services
Location: Plymouth, England, United Kingdom
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