Data Protection Support Officer

Haven Hemel Hempstead, England, United Kingdom

Data Protection Support Officer

Haven Hemel Hempstead, England, United Kingdom

Join Haven’s dedicated Data Protection team and play a vital role in safeguarding the privacy and trust of our guests, owners, and colleagues. As our Data Protection Support Officer, you’ll provide essential administrative, research, and advisory support to our Data Protection Officer, helping us meet our GDPR and UK Data Protection obligations. This is a varied and engaging role where you’ll be involved in everything from managing subject access requests to creating awareness campaigns, ensuring data protection is at the heart of how we operate.

Employment type: Permanent, Full-Time

Location: Hemel Hempstead (Hybrid – 3 days office / 2 days remote)

Salary: Competitive with annual bonus and benefits

Responsibilities

• Manage customer privacy queries, complaints, and data subject rights requests.
• Support the creation and delivery of data privacy communications and awareness campaigns.
• Assist in root cause analysis for data protection incidents and breaches.
• Provide input into Data Protection Impact Assessments and process reviews.
• Maintain policies, procedures, notices, and training materials.
• Undertake research on regulatory updates and trends.
• Support third-party vendor due diligence and agreements.
• Monitor and report on data protection project milestones.
• Advise the DPO on privacy risks.
• Champion best practice across the business.

Qualifications

• Strong understanding of the UK’s data protection landscape.
• Prior experience in a data protection role.
• Excellent organisational and administrative skills.
• Ability to translate privacy issues into plain language for a broad audience.
• Strong communication and relationship-building skills.
• Adaptable, flexible, and detail-oriented approach.
• Experience writing processes and procedures.
• Problem-solving mindset with discretion and confidentiality.
• Proactive approach to keeping up to date with regulations.

What’s In It For You?

• 25 Days Holiday + Bank Holidays + Holiday Buy Scheme
• Annual bonus
• 20% discount on Haven and Warner Hotels holidays for you, family and friends
• Access to the Bourne Leisure corporate box at the O2 Arena, London
• Exclusive discounts with corporate partners
• Learning and Development opportunities such as Apprenticeships and Degrees
• Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?

We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 team members and 39 seaside locations with our HQ based in Hemel Hempstead.

What’s it like to work with us?

We value openness and transparency, supporting every team member and encouraging authentic self-expression in a hybrid working model.

We operate a hybrid working model, with 50% of your time in the office, occasionally at Park or at external events.

Recruitment process

The interview process will be up to 3 stages and may include a presentation or skills test. If you require any support or reasonable adjustments, please let us know. Diversity, equity, and inclusion are central to our mission, and we encourage applications from all backgrounds. For adjustments or flexibility, including part-time or job-share options, contact resourcingteam@bourne-leisure.co.uk.

We genuinely care about every candidate’s experience during the recruitment process and are available to provide support where we can.

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