Overview
Hours: Part time - 30 Hours per week.
Location: Retail Head Office - Ashton Gate, Romford RM3 8UF.
Contract type: Permanent
Rolling advert, please apply as soon as possible.
Role
This is an exciting opportunity for an experienced and hands-on operations professional to take ownership of the day-to-day management of this charity’s retail estate. You’ll play a vital part in maintaining a safe, compliant, and efficient environment across all retail locations.
Working closely with the Head of Retail and Director of Income Generation, you will:
- Manage property maintenance, repairs, and site compliance across retail stores
- Act as main contact for landlords, agents, and external contractors
- Lead health & safety compliance across sites in partnership with internal H&S leads
- Oversee service contracts, waste management, cleaning, and insurance claims
- Work to budget, using lean management practices to control costs
- Represent retail operations at internal meetings and cascade updates
- You will also manage a Retail Operations Assistant and support volunteers when needed.
What We’re Looking For
We’re looking for someone with:
- Experience in retail, estates or facilities management across multiple sites
- Key knowledge of retail operations
- Strong knowledge of health & safety and contractor management
- Great organisational and planning skills with a keen eye for detail
- The ability to build relationships and influence stakeholders at all levels
- Excellent IT and reporting skills
- A proactive, hands-on approach and the ability to think on your feet
- A background in the charity sector or retail operations is desirable
Why Join Us?
- Flexible working: 30 hours across 4 or 5 days to suit your lifestyle
- Generous holiday allowance including your birthday off
- A values-driven, inclusive, and supportive environment
- The chance to play a key role in helping a charity achieve its mission
Ready to Make a Difference?
Apply now and help support a growing charity retail team through high-impact estates and operations work.
For any questions please contact Paul Newell, Retail Operations Manager at: jobs@sfh.org.uk.
Please note that a Basic DBS check will be undertaken as part of our pre-employment screening for the successful candidate.
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