Customer Service Operations Lead - Hybrid & Brand Ambassador

A retail brand in Leicester is seeking a Customer Service Operations Lead to optimize team performance and enhance customer experiences. This role includes managing resources, coaching a multi-channel service team, and ensuring customer engagement across channels. The ideal candidate is passionate about customer service and possesses strong leadership skills. Benefits include hybrid working, a quarterly bonus, and generous holiday entitlement. Join a dynamic team focused on delivering quality service. #J-18808-Ljbffr