Company: Gumtree.com
Location: London
Posted: April 11th, 2026
At Gumtree.com, we are looking for an Account Manager to play a key role in building and nurturing long‑term client relationships. Your focus will be on managing existing accounts, identifying growth opportunities, and ensuring customer satisfaction through proactive engagement. This is a dual role: 60% spent on account management and 40% in new business development.
You’ll work closely with a portfolio of residential property agents, helping them maximise the value of our service.
Success in this role means being proactive, strategic, and client‑focused. You’ll work towards retention and growth targets, ensuring clients receive top‑tier service while contributing to company revenue.
Our culture is built on authenticity, professionalism, and integrity, and many of our team members stay for the long haul.
If you’re a relationship‑driven professional with a background in residential lettings and you thrive on customer success and long‑term partnerships, we’d love to have you on board!
London Waterloo, hybrid working with 3 days in the office, 2 days at home.
As an Account Manager for the Gumtree Property Vertical, you will manage a portfolio of existing clients, ensuring high retention and customer satisfaction while driving growth through strategic upselling and renewals. Additionally, your role will include actively prospecting and winning new property advertisers including agents, landlords, and developers. This includes a full 360 sales approach from prospecting to close.
As the primary point of contact for our Property listings, you will build long‑term partnerships, maintaining accurate CRM records and precise pipeline forecasts. Finally, you will leverage your deep Market & Product Expertise in the UK property sector to inform internal teams and continuously improve both our offerings and the customer experience. Success will be measured by revenue targets, key monthly performance indicators (KPIs) and pipeline metrics designed to support continuous professional growth.
Gumtree is an equal opportunities employer, valuing diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants.
Gumtree is one of the UK’s most popular online classifieds platforms, connecting millions of people every month to buy, sell, and trade locally. We’re embarking on an exciting transformation to revolutionise this much‑loved platform into a cutting‑edge, modern marketplace. With a well‑known brand and heritage, we’re evolving to provide seamless buying and selling experiences powered by innovative features like integrated shipping, payments, and a comprehensive home services marketplace. This is your opportunity to join a dynamic team at the forefront of reshaping a household name for the digital age. Together, we’re redefining how communities connect and trade, building a platform that’s ready for the future.