Field Service Engineer – Leicester

We have an exciting opportunity for an organised and highly motivated Field Service Engineer to join our team in Leicester.

The successful applicant will deliver the highest standards of field service support to our Patients, including repairing, servicing and maintaining wheelchairs both in our dedicated workshop and out in the field; whilst ensuring field service administration requirements are up to date and maintained at all times.

Key Responsibilities:

• Assess and diagnose faults on wheelchairs (both manual and powered) and undertake appropriate repairs, adjustments and fitting of wheelchair components/accessories in the patient’s home/community/school to ensure that the equipment is functional and safe for patient use under instruction from Senior Clinical/Technician colleagues.
• Carry out basic programming/diagnostics of powered wheelchairs.
• Load and unload equipment, checking equipment prior to fittings and monitoring van stock.
• Partake in the out of hours emergency repair service.
• Undertake administration tasks to support the clinical and technical teams.

Skills and Experience:

• Previous experience working within an engineering or mechanical role.
• Excellent customer service with a high level of professionalism and diplomacy.
• Clear, confident communicator with the ability to collaborate effectively across teams to build positive working relationships.
• Strong practical abilities, to enable safe use of a range of basic tools.
• Physically fit to meet the demands of role, including manual handling.
• A willingness to learn.
• Experience working with wheelchairs in a technical capacity.

Qualifications

No formal qualifications are required for this role; however ideal candidates will have a good standard of literacy and numeracy. Qualifications obtained in an engineering or mechanical role are advantageous but not essential.

In addition, candidates must have:

• A full UK driving licence
• The ability to undertake an Enhanced Disclosure Barring Service (DBS) check

What we Offer:

• Competitive market salary
• Incremental holiday allowance stating at 35 days, increasing to 41 days with length of service (inclusive of bank holidays)
• Death in Service Benefit (3x basic salary)
• Refer a Friend incentive scheme
• Enhanced Family Leave/Pay
• Continuing professional development and training opportunities.
• Use of a Company van.

Why Join Us?

At AM Healthcare Group, we are dedicated to enhancing the lives of individuals who rely on mobility and accessibility solutions. As an international group of companies, we provide innovative products and services that make a real difference in people’s daily lives.

We are proud to be an equal opportunities employer with a firm commitment to diversity and inclusion across all areas of our organisation. As a Disability Confident Employer, we actively welcome applications from individuals of all abilities. If you require any support or adjustments during the recruitment process, please do not hesitate to get in touch.

We are also a proud signatory of the Armed Forces Covenant, and we encourage applications from veterans, reservists, and members of the wider armed forces community.

Please note that applicants must have the right to work in the UK at the time of application. Unfortunately, we are unable to provide visa sponsorship for this role.

21 Nuffield Way, Abingdon, Oxfordshire, OX14 1RL, United Kingdom

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