The Company
Dubarry of Ireland is a Ballinasloe based footwear and clothing brand with an emphasis on high-quality products and excellent customer service. Dubarry has over 100 employees internationally with offices in Ireland, UK, Netherlands, and the USA.
The Role
This role involves managing Dubarry's new West End store in London. The main responsibility of the role is to maximise the overall performance of the store and create an environment offering an exceptional customer experience. You will be a charismatic individual who can lead the delivery of an optimum level of customer service, whilst maintaining and amplifying the premium brand image to both new and existing customers. Please forward a Cover Letter outlining your suitability for this position and your CV to Jordana at jordana@ghrconsulting.ie
Duties and Responsibilities
- Maximise contribution by achieving budget sales and controlling costs.
- Manage store costs without jeopardising store objectives.
- Oversee staff recruitment and day-to-day staff management.
- Manage staff training and motivation to achieve the highest levels of customer service.
- Develop a natural customer database of local customers for future brand communications.
- Providing store-specific content to Marketing for Social Media output.
- Manage the store presentation including cleanliness, visual display, and merchandising.
- Provide feedback and detail on product performance and potential product development.
- Maintain open communication both within own store and across other retail locations.
- Responsible for adherence within the store of all company policies & procedures.
- Maintain a safe and legal environment for staff and customers by ensuring compliance with health and safety and other relevant legislation.
- Monitor and manage stock levels, conduct regular stock-takes, and ensure accurate stock control procedures.
- Handle customer complaints and resolve issues efficiently and professionally
- You may also be required to carry out other duties for the Company from time to time e.g. attending and working at Dubarry Show Circuit Events.
Requirements
- Retail Management experience (min. 4 years preferred)
- Outgoing and engaging personality
- People management and delegation
- Confidence & competence
- Self-motivation
- Clear communication
- Commercial awareness
- Problem solving
- Ideally have an interest & knowledge of both Country Pursuits & Sailing
Next Steps
Please forward a Cover Letter outlining your suitability for this position and your CV to Jordana at jordana@ghrconsulting.ie
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