Reporting to the Programme Lead, the Housing First & RSAP Project Manager ensures delivery of the national profile Greater Manchester Housing First programme by managing coordination of the complex cross‑sectoral multi‑organisation GMHF partnership. The role also manages delivery of the support services for the GM Rough Sleeper Accommodation Programme (GM‑RSAP).
You will be responsible for robust contract and relationship management of the multi‑disciplinary partners; ensuring outcome targets are met within budget and a high quality service is delivered.
You will develop and maintain effective relationships with key stakeholders from a wide variety of partner organisations; ensuring clear and effective communication and leading a multi‑functional internal team for the effective operational delivery of the partnership.
What you’ll be doing
- Co‑ordinate and manage the operational delivery of the partnership including quality and assurance; financial control and communication raising any issues to the Programme Lead.
- Provide strong leadership to the internal team and external partners defining targets, ensuring deadlines are understood and adhered to and that programme objectives are clearly articulated.
- Proactively utilise project management tools and solutions to effectively co‑ordinate resources in line with contract expenditure forecasts ensuring delivery of the programme within the agreed budget.
- Have central oversight of all accommodation offers, unblocking any barriers supporting access to accommodation for people on programme.
- Enforce and continue to develop the contract management framework, ensuring it is applied consistently across the partnership to deliver a high fidelity Housing First service and for RSAP ensuring that contractual requirements are met.
- Manage partner expectations through programme delivery via effective change management and negotiation skills in challenging situations.
- Deliver a range of fully assessed options for resolution of highly complex issues in order to drive effective decision‑making.
- Ensure that the GMHF & RSAP policies and procedures are adhered to by all delivery partners for consistency of approach and quality assurance.
- Lead and embed a high support/high challenge culture.
What you’ll need
- Educated to degree level and/or relevant experience.
- Qualified to minimum level 3 in English and Maths.
What we need from you
- Experience of project management of high profile projects which involve multiple stakeholders across dispersed geographical locations.
- Ability to influence behaviours with excellent negotiation skills to elicit performance out of partners.
- Ability to analyse and understand KPI’s driving data led decision making.
- Ability to analyse and assess information; delivering in an outcome based environment.
- Experienced in establishing and ensuring compliance with contract management frameworks.
- Excellent interpersonal skills with the ability to engage people effectively to participate in collaborative working and establish constructive relationships.
- Experience of working with, and developing, effective partnerships across multiple stakeholders.
- Excellent written and verbal communication skills; with the ability to provide reports, information and data in a clear and concise way; with a strong ability to deliver this information via multiple platforms including presentations.
- An ability to anticipate issues, problem solve and provide options analysis.
- Demonstrated capability to plan over short, medium and long‑term timeframes adjusting plans and resource requirements accordingly.
- Good IT skills including ability to use databases to manage project information.
- Ability to work under own initiative and challenge existing systems and processes to get best value outcomes.
- Proficient in the use of Microsoft Office applications and experience of using a range of ICT systems.
- A commitment to understand the challenges and opportunities that exist for those who are experiencing homelessness. We particularly value lived experience of social housing and/or homelessness.
- A passion to advocate on behalf of vulnerable people and communities.
- A high level of cultural intelligence and empathy.
- Full driving licence.
What we give you in return for your hard work and commitment
- Pension – DC scheme (up to 10% contribution from both colleagues and Great Places).
- Healthcare – scheme starts at no contribution level with 1250 of savings available per year (option to increase & add family members).
- Ways of Working – We offer some hybrid and flexible working.
- Annual leave – Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays.
- Reward & Recognition – You Count Rewards are individual reward’s for going ‘above & beyond’.
- Professional fees – The business pays the cost of one professional role related membership fee for each colleague.
- The Market Place – high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more.
- Wage Stream – You can access savings opportunities and early access to wages.
- Health and Wellbeing Initiatives – Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing.
At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver great services; all your benefits can be used inside and outside of work.
Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment.
All successful applicant(s) will be subject to a basic criminal records background check (Child and Adult Workforce, Child Barred List).
Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Management
Industries
Civic and Social Organizations
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