Golf Operations Manager

Company: Get Golfing

Location: Hatfield

Posted: April 11th, 2026

3 weeks ago Be among the first 25 applicants

About Get Golfing

Get Golfing is a charity with a purpose to improve lives through golf, aiming to make its courses and clubhouses accessible to all, and to position its sites as central to the communities it serves.

Our business model focuses on maximizing revenue through memberships, golf days, events, functions, and F&B. We believe that "our courses are for golfers while our clubhouses are for everyone".

See more: https://www.getgolfing.org

Role Purpose

Mill Green Golf Club, based in Hatfield, seeks a Golf Operations Manager to ensure smooth and efficient operations for all golf course users, providing attentive service and enhancing customer and member experiences. The role involves managing Golf Operations Assistants, most on zero hours/casual contracts, and utilizing Get Golfing's golf management software, ‘Golf Manager’, to deliver high-quality service to members, guests, and visitors.

Responsibilities

  1. Oversee Daily Golf Operations

Manage daily golf operations, optimize tee-time reservations to maximize revenue, ensure smooth course flow, and implement policies to increase playing opportunities.

  1. Golf Retail

Maintain golf shop inventory, oversee equipment maintenance, and ensure liability forms are signed for rentals.

  1. Deliver Exceptional Customer Service

Lead and train staff, handle customer inquiries professionally, and foster a welcoming environment.

  1. Golf Days & Societies

Manage golf day and society experiences, ensuring value, managing bookings, and promoting retail sales.

  1. Member Engagement

Act as a primary contact for members, manage communications, and coordinate events and competitions.

  1. Financial Management & Revenue Optimisation

Monitor financial performance, manage budgets, and identify profitability opportunities.

Requirements

Skills & Knowledge

Approach

Benefits

Seniority level

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