IBM Mainframe Delivery Consultant

Introduction

Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business.

Excellent onboarding and industry‑leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co‑creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us.

Your Role And Responsibilities

As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world‑class delivery while leveraging your consultative skills such as problem‑solving issue‑ / hypothesis‑based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges.

To help achieve this win‑win outcome, a ‘day‑in‑the‑life’ of this opportunity may include, but not be limited to:

• Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that help them reach true business value by working through the phases of design, development integration, implementation, migration and product support with a sense of urgency.
• Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day‑two operations.
• Technical Solution Workshops: Conducting and participating in technical solution workshops.
• Building Effective Relationships: Developing successful relationships at all levels—from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions.
• Self‑Motivated Problem Solver: Demonstrating a natural bias towards self‑motivation, curiosity, initiative, in addition to navigating data and people to find answers and present solutions.
• Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

The IBM Technology Expert Labs organization is looking for an IBM Geographically Dispersed Parallel Sysplex (GDPS®) and beyond IT Management Consultant with expertise in IBM Z and Storage technology and products to lead and deliver pre‑sales and post‑sales client engagements that enable the adoption of IBM GDPS®.

Ideal candidates will have demonstrated a successful history of implementing IBM GDPS® engagements, be familiar with sysplex architectural methods, can independently assess IT infrastructures, evaluate gaps in best practices and create IBM GDPS® solution recommendations for client environments while displaying excellent collaboration and communication with Clients, Sellers, Business Partners and Colleagues by delivering reports to clients.

Responsibilities

You will be responsible for developing and delivering IBM GDPS® solution design, architecture, and implementation of IBM GDPS® solutions which may include:

• Setting up, configuring and cloning z/OS
• LPARs
• Configuring and customizing GDPS® functional capabilities.
• Designing and customizing NetView automation, REXX and JCL to support IBM GDPS® environment. Assisting with customer IBM GDPS® deployment testing, providing technical guidance and skills transfer to customer personnel for IBM GDPS® related topics, producing planning and implementation reports and documentation.
• Installation, configuration, testing

This role requires a strong knowledge of the IBM Systems Z hardware and software ecosystem, focusing on IBM Geographically Dispersed Parallel Sysplex (GDPS®). Strong z/OS, Parallel Sysplex, Networking and Automation skills are needed.

You will work with customers and IBM Sales and Business Partners to position, scope, and deliver IBM GDPS® which is a collection of system recovery offerings on the IBM Z® platform, each of which uses services, clustering technologies, and server and storage replication and automation. Candidates must possess a strong background in executive consulting or technical sales and knowledge of IBM’s GDPS® portfolio.

z/OS High Availability technology and capabilities including Parallel Sysplex (e.g., GRS, Coupling Facilities and Sysplex Failure Management).

z/VM system programming & Linux on z Systems administration.

Copy Services technology including Metro Mirror, Global Mirror and z/OS Global Mirror (plus FlashCopy Software replication (IBM InfoSphere Replication Server for DB2, IMS and/or VSAM on z/OS (GDPS®/Active‑Active only)). Successfully delivering IBM Z projects and/or architecting and planning infrastructures for customers’ data centers.

Additional Experience

5+ years’ experience in:

• Customer facing communications, requirements analysis, documentation, and report presentations.
• Project management and the ability to collaborate across teams globally, networking skills especially TCP/IP knowledge.
• Tivoli System Automation and NetView.
• Storage management experience using DFSMS.
• Ability to lead customer technical workshops up to 20+ people. Candidate should be self‑organized, eager to learn with strong sense of analysis & troubleshooting skills. Strong written and verbal communication skills.
• Readiness up to 20% travel annually.

Preferred Technical And Professional Experience

Experience with z/OS architecture mainframe systems in a sysplex environment is required for a candidate to be considered for this role.

• 5+ years of experience in a mainframe support role.
• Moderate understanding of system concepts of IT infrastructure environments.
• Moderate understanding of z architecture hardware.
• Moderate working ability to a programming language, i.e. Assembler, COBOL, REXX, SAS.
• Moderate knowledge of JCL, TSO/ISPF and SDSF concepts and functionality.
• Moderate knowledge of BMC Control‑D output management infrastructure and components.
• Understands and practices documented testing and implementation procedures.
• Knowledge of Disaster Recovery concepts.
• Strong skills in both verbal and written communication.
• Strong analytical thinking.
• English: Fluent.
• French: Asset.

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