Role Overview
A growing, London based insight-led organisation is seeking an experienced and commercially driven Account Director. This is a senior, client-facing role with clear accountability for revenue generation and account growth.
The position focuses on developing strong client relationships, identifying new opportunities and ensuring clients derive maximum value from long-term partnerships.
You will work across a diverse portfolio of clients, including both established global brands and high-growth organisations, particularly within retail, media and entertainment sectors.
Success in this role is defined by consistently achieving or exceeding revenue and gross profit targets, delivering year‑on‑year account growth and being recognised as a key contributor to commercial success.
Key Responsibilities
Commercial Leadership & Account Growth
- Own and deliver against annual revenue and gross profit targets
- Identify and convert opportunities for organic growth, including upselling and cross‑selling
- Lead the development of proposals, pitches, and RFP responses
- Maintain a strong pipeline of future opportunities across accounts
- Take full accountability for the commercial performance of assigned clients
Client Leadership & Relationship Management
- Act as the senior point of contact across a portfolio of client accounts
- Build trusted advisor relationships with senior stakeholders
- Develop a deep understanding of client objectives and translate them into actionable opportunities
- Provide proactive, insight‑led recommendations and thought leadership
- Ensure a consistently high standard of client experience and satisfaction
- Own and resolve client challenges professionally and effectively
Internal Collaboration & Leadership
- Partner closely with delivery teams to ensure high‑quality outputs
- Engage internal specialists to support client needs and proposals
- Collaborate with senior stakeholders to align on commercial strategy
- Contribute to the wider strategic direction of the business
Skills & Experience
- Extensive experience within a research, insights, or consultancy environment
- Proven track record of growing client accounts and delivering commercial targets
- Experience managing senior client stakeholders and complex relationships
- Strong understanding of both quantitative and qualitative research methodologies
- Demonstrated success in achieving revenue and gross profit targets
- Excellent communication, presentation and stakeholder management skills
Culture & Environment
We are looking for individuals who:
- Take ownership and accountability for results
- Are commercially focused and motivated by growth
- Proactively identify and create opportunities
- Thrive in fast‑paced, high‑performance environments
If you have the relevant experience and this opportunity sounds interesting to you, please get in touch with our team, including a copy of your CV as soon as possible via the form below.
Hanson Search is a globally recognised, award‑winning talent advisory and headhunting consultancy. Our expertise lies in building successful ventures worldwide through our recruitment, interim and executive search in communications, sustainability, public affairs and policy, digital marketing and sales and commercial.
We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here.
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