Responsibilities
- Act as a role model to strengthen Gant’s customer service guidelines to the team and ensure top-class service.
- Achieve sales targets and related KPI’s and meet goals for the store.
- Recruit, train and develop team members, ensuring individuals have a clear understanding of Gant’s goals and objectives.
- Lead and motivate the team each day.
- Ensure constant team development through our learning platform, Gant Academy.
- Ensure the store’s visual presentations and merchandising meets company standards.
- Ensure everyone on the team is up-to-date with brand guidelines initiatives, the product assortment and features, and sustainability targets.
- Drive store operations, such as the store environment and staff administration, and make sure retail policies and procedures are in line with company standards.
- Report to the Head of Retail.
- Show genuine interest in people – both as customers and as colleagues.
- Be driven by sales and performance (2-3 years working with KPIs).
- Positive attitude and ability to enjoy a fast-paced environment.
- Passion for fashion and lifestyle concepts.
- Strong communication skills; fluent in English and preferably more languages.
- Good Microsoft Office package skills.
Qualifications
- At least 3 years in management roles in the retail apparel industry with experience of coaching and developing teams, planning and time management to drive daily operations, sales and customer service, recruitment and selection processes, and 1-2 years in outlet/full price stores.
Right to work in the UK. In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without GANT sponsorship.
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