Site Officer

Job Introduction

Job Title: Site Officers - Gypsy and Traveller Service
Starting Salary: £31,537 opportunity to progress to £34,434 pa per annum
Hours: 37
Location: Hertfordshire / Covering 11 sites
Contract Type: Permanent
Directorate: Resources

About The Team

Join our highly regarded Gypsy & Traveller service within a leading local authority. We are a busy operational team that works on a range of maintenance projects for our tenants, who live on our 10 residential sites across Hertfordshire. Our team makes a real difference to our tenants by providing a maintenance service to their plot, the sanitary facilities, and surrounding areas.

Sites

• Barnet
• Cheshunt
• Hatfield
• Hemel Hempstead
• St Albans (x3)
• Stevenage
• Tring
• Watford (x2)

About the Role

• Main base is Stevenage, although your day will be planned around the needs of the sites. We are a county wide service.
• Each gypsy and traveller site has an equipped site office where you can prepare for your day and access the materials needed.
• Work is varied – carrying out fence repairs, plumbing fixtures, maintaining brick work and pre‑planned maintenance.
• Maintaining tidiness in public areas and encouraging tenants to keep their plots presentable.
• You will be required to take the on‑call phone one week in every eight as part of our out‑of‑hours service, covering 16:00–08:00 Monday to Friday and 24 hours a day on Saturday and Sunday.
• Carrying out reactive/emergency maintenance as well as planned improvements on our residential sites.
• You will have access to a manual vehicle to travel to sites.
• Tools are provided.

About You

Essential

• Work record of general maintenance skills and experience.
• Highly developed interpersonal and communication skills.
• A full manual driving licence.
• Excellent customer service skills.

Desirable

• A building qualification in either Electrical, Plumbing or Carpentry.
• Competent with Microsoft IT packages to manage training records, emails and electronic calendar.
• Good record‑keeping skills.
• Ability to work under pressure.
• Organisational skills / time management.

Driving Required

You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language, the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

Disability Confident

We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding

This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

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