Bilingual German CSM - SaaS Onboarding & Adoption
Company: Monotype
Location: London
Posted: April 17th, 2026
A leading software and design firm in Greater London is looking for a Customer Success Manager who is fluent in both English and German. This role involves onboarding enterprise customers, managing their accounts, and ensuring they gain maximum value from the SaaS platform. Responsibilities include relationship management, training delivery, and identifying upsell opportunities. The ideal candidate has 3–5 years of experience in customer success or a related field, with strong communication and organizational skills. Hybrid work arrangements and competitive benefits are available.
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