Senior Pensions Administrator

Location: Newcastle

Employment Type: Permanent, Full Time - Hybrid (first 6 months will be office based)

This is a hybrid role with an office presence expected twice per week but will require more office time during the initial "settling in" period. You will be providing high level administration for trust‑based pension schemes.

Responsibilities include guiding team members, checking, verifying tasks, meeting deadlines, and ensuring compliance with pension laws. Strong communication and proactive support are essential.

Key Responsibilities

• Train and support junior team members
• Verify and authorise team activities
• Calculate and dispense scheme benefits
• Maintain membership records
• Engage in project work assigned by managers
• Coordinate with clients, actuaries, and third parties
• Offer verbal and written technical insights
• Ensure ISO and AAF accreditation compliance
• Prioritise tasks to meet deadlines

Your Profile

Essential:

• Experience in DB schemes and the pensions sector
• Organisational skills and a methodical approach
• Support development of high standards and customer service
• Effective communication and detail-oriented
• Proficiency in MS Office
• Commitment to pursuing pensions qualifications (e.g., CPC/QPA/DPC/RPC/APMI)

On Offer

Enjoy a competitive salary, annual discretionary bonus, and 25 days" holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available.

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