About us...
Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five‑star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivaled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state‑of‑the‑art conference facilities.
A bit about what you will do...
The Digital Marketing Manager will be responsible for planning, implementing, and optimising digital campaigns and communications that support the hotel’s commercial goals. You will take ownership of email marketing, CRM, digital advertising, web content, analytics, and reporting. This role is highly collaborative, working closely with internal teams and third‑party partners, ensuring the digital presence of Fairmont Windsor Park is consistent, compelling, and effective.
This role is ideal for a data‑driven marketer with a strong grasp of digital channels and an eye for luxury brand positioning.
- Plan, launch, and optimise paid digital campaigns (social, search, metasearch, display) with agencies and Accor central marketing.
- Track campaign performance via Google Analytics and deliver insight‑led monthly reports.
- Stay current with digital trends, platform updates, and marketing best practices.
- Lead email marketing: write, build, test, schedule, and report on campaigns.
- Grow and segment the email database, ensuring GDPR compliance.
- Support tailored guest and member communications.
- Maintain and update all digital touchpoints, including websites and in‑house media screens.
- Coordinate the marketing calendar and align digital efforts with business goals.
- Collaborate across departments for cohesive campaigns and event support.
- Ensure local digital activity aligns with Fairmont and Accor brand standards.
More about you...
- Bachelor’s degree in marketing or a related field (preferred).
- 3–4 years of marketing experience, ideally in luxury hospitality.
- A key sense of trends both in style and culture.
- Excellent written and spoken English with an articulate and engaging writing style.
- Skilled with a creative flair in photography, videography and content creation.
- Expertise in Adobe Photoshop, InDesign, and Premiere Pro.
- Experience with CRM tools like HubSpot or MailChimp.
- Proven success in social media management and growth.
- An understanding of key social KPI’s and confidence to report back results to a wider team audience including senior stakeholders.
- Strong project management skills with the ability to lead initiatives.
What’s in it for you…
Competitive salary
Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more...
- Free meals on duty.
- Con‑site parking is available whilst on duty.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
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