Overview
Our Sales Associates are the first human expression of the Maison for many clients. They are ambassadors of Givenchy’s values, service culture, and attention to detail, playing a vital role in creating welcoming, refined, and emotionally engaging experiences.
ROLE PURPOSE
To deliver a high‑quality client experience aligned with Maison standards, contribute to store performance, and develop strong foundations in selling, service, and clienteling. As a Sales Associate, you grow through experience, feedback and curiosity — learning to take ownership of your impact on clients, colleagues and the boutique environment.
WHAT YOU OWN
Your Client Interactions
- Welcoming clients with warmth, care, and professionalism
- Delivering attentive, personalized service at every touchpoint
- Understanding client needs, preferences, and style
Your Performance
- Building product knowledge, selling skills, and brand fluency
- Actively seeking feedback and learning from peers and leaders
- Taking responsibility for your own growth and progress
Your Contribution to the Team
- Supporting a positive, respectful, and collaborative team environment
- Contributing to smooth client journeys and daily excellence
- Upholding standards in behaviour, presentation, and attitude
KEY RESPONSIBILITIES
Client Experience
- Welcoming clients with warmth, care, and professionalism
- Delivering attentive, personalized service at every touchpoint
- Understanding client needs, preferences, and style
Sales Contribution
- Support achievement of individual and store objectives
- Apply selling techniques and storytelling learned through training
- Demonstrate focus, reliability, and professionalism on the floor
Brand & Product Foundations
- Develop knowledge of collections, heritage, and craftsmanship
- Communicate product information accurately and with enthusiasm
- Represent the Maison through grooming, presentation, and conduct
Operational Discipline
- Execute transactions accurately and efficiently
- Support stock, cash, and operational processes with care
- Maintain a clean, organized, and elevated boutique
How You Grow
- Show curiosity, humility, and willingness to learn
- Build confidence through consistency and preparation
- Develop autonomy gradually while respecting standards
- Take pride in representing the Maison
Profile
- Passion for luxury or premium retail
- Good interpersonal and communication skills
- Eager to learn and upbeat attitude
- Fluent in local language; additional languages are a strong asset
Success Looks Like
- Clients who feel welcomed, understood, and well cared for
- Consistent contribution to team and store performance
- Growing confidence and capability on the selling floor
- Strong foundations in service, selling, and brand knowledge
- Clear readiness to progress toward Senior Sales Associate
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