Huble is a global HubSpot, AI, marketing and creative consultancy and HubSpot’s 2024 Global Partner of the Year. We help mid‑market and enterprise businesses move faster, adapt smarter, and innovate freely by building their business around HubSpot’s CRM platform. With more than 175 specialists across eight countries and ISO 27001:2022 and ISO 9001:2015 certification, we combine strategy, creativity and technology to transform how organisations attract, engage and delight their customers.
Job Overview
Senior CX Marketing Consultant – you are the catalyst for client growth, transforming digital marketing performance through HubSpot and complementary platforms. You will work with senior stakeholders to design, implement and optimise digital programs, turning business strategy directly into marketing technology execution.
Key Responsibilities
Marketing Discovery & Strategy Blueprinting
- Conduct deep industry and competitive research to understand market trends, competitor landscapes and critical opportunities for clients.
- Lead discovery sessions and workshops to collaboratively define client needs, processes, core goals and success criteria.
- Architect marketing processes, digital marketing strategies and execution plans.
- Provide strategic guidance across key domains including digital marketing, demand generation, lead nurturing, brand strategy and lead scoring.
- Translate complex or ambiguous requirements into actionable strategies with measurable outcomes.
Technology Operation and Delivery
- Operate and manage HubSpot Marketing & Content Hub features such as emails, landing pages, forms, CTAs, blogs, social media, ads and reporting tools.
- Operate complementary platforms and app partners such as DemandBase and other martech tools.
- Develop and implement marketing data requirements, personalisation logic and reporting frameworks.
- Provide business requirements for data migrations and imports.
- Conduct proof‑of‑concept exercises to test campaigns and strategies.
Data, Reporting & Analytics
- Develop and maintain integrated reporting across technology solutions.
- Build dashboards that measure KPIs, performance and ROI.
- Analyse reports to generate insights and make actionable recommendations.
- Support evolution of marketing goals and forecasts based on results.
- Drive excellence in reporting through deep knowledge of HubSpot reporting capabilities and marketing analytics best practices.
Quality Assurance & Change Management: Proactive Collaboration & Delivery
- Lead and facilitate UAT of marketing processes and campaigns based on documented user stories and acceptance criteria.
- Conduct peer reviews for quality assurance and coordinate client demonstrations.
- Develop and execute change management and adoption strategies, including training, clinics, newsletters, video tutorials and champion programmes.
- Create and maintain change‑management materials and training documentation.
- Monitor adoption and usage through reports and analytics to identify improvement areas.
Proactive Collaboration & Delivery (Team Work)
- Host internal and external workshops and meetings to align stakeholders.
- Collaborate with specialist roles to deliver complete, integrated solutions.
- Contribute proactively to project planning, identifying dependencies, resources and timelines.
- Take ownership of relevant metrics, including accurate documentation and timesheet recording to enable performance tracking.
- Achieve 100% of Huble’s chargeable target for your role.
Innovation
- Continuously track and master the latest industry strategies, emerging technologies and process innovations.
- Proactively contribute to Huble’s internal knowledge base to evolve propositions, frameworks and best practices.
- Lead by example by training and upskilling peers on new tools, AI capabilities and innovative methodologies.
- Build your professional profile within the HubSpot ecosystem through thought leadership while safeguarding Huble’s intellectual property.
Scoping & Commercial Partnership
- Participate in pre‑sales discovery workshops to uncover client challenges and strategic needs.
- Identify opportunities and solutions aligned with client objectives, budgets and timelines.
- Assist in defining scope, estimating effort and identifying dependencies, using frameworks such as MoSCoW.
- Contribute to Statements of Work, ensuring assumptions, risks and dependencies are communicated and aligned.
- Support handover to delivery teams, sharing the finalised solution design, context, assumptions and risks.
- Continuously refine scope and estimates through progressive elaboration as projects evolve.
Requirements
Experience, Skills and Knowledge
- 7+ years of dedicated experience in digital marketing strategy and execution.
- Consulting Mastery – documented success delivering large‑scale, complex marketing programs for enterprise clients.
- Strategic Acumen – strong understanding of digital strategy, demand/lead generation and campaign execution, and ability to connect business strategy with marketing technology execution.
- Platform Authority – hands‑on experience with major CRM and/or marketing platforms such as HubSpot, Salesforce, Microsoft Dynamics or equivalent.
- Preferred, but not required – degree or diploma in marketing, brand strategy or related discipline.
Personal Attributes
- Strategic & Analytical Thinker – thrive on distilling ambiguity into clarity and breaking down complex client problems into scalable solutions.
- Proactive & Self‑Driven – intrinsic drive, anticipating needs and following up rather than waiting for tasks.
- Adaptive & Change Champion – comfortable navigating shifting scopes and evolving client needs, championing change and successful adoption of new processes and technologies.
- Exceptional Communicator & Facilitator – adept at hosting engaging workshops and discovery sessions.
- Collaborative Team Player – value collective success and collaborate with specialist roles internally for complete, integrated solutions.
Why Join Huble?
- Career Growth & Development – access to top‑tier training, certifications and leadership opportunities.
- Global Collaboration – part of an international, innovative team collaborating with experts across multiple markets.
- Elite HubSpot Partner – work at the forefront of digital transformation and CRM innovation.
Compensation & Benefits
- Enjoy the freedom of working remotely within your country of employment.
- Enroll in the Company’s Auto Enrolment pension after 3 months.
- Become eligible for the company healthcare scheme after 12 months of service.
- Set up a comfortable home office with a dedicated budget for a desk and chair.
- Choose between a MacBook or Windows laptop, plus a monitor and mouse as your IT equipment.
- Take advantage of 22 annual leave days, in addition to public and banking holidays, plus an extra bonus day for special occasions.
- Enjoy flexibility to accommodate personal needs, whether for leisure activities or family commitments.
- Huble Swag – show off Huble pride with awesome swag.
Our Values
- We are Human.
- We embrace Change.
- We are Innovative.
- We solve for the Customer.
- We are Team Players.
Interview Process
- Introduction Call (20 min)
- First Interview (30 min)
- Presentation Interview (60 min)
- Final Interview (30 min)
Legal & Application
NB – candidates must have the legal right to work and current residency in the United Kingdom.
Please note that we have not enlisted the help of external recruiters for this role. If contacted by someone outside of Huble who does not have the @hubledigital.com email domain, please inform us immediately. Thank you!
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