Job Purpose
To support the management of a caseload of Fast Track/MOJ Road Traffic Accident (RTA) claims, working under supervision and contributing to the progression of cases involving motorbikes, mopeds, push bikes, and e-scooters.
Key Responsibilities
- To assist in managing a caseload of MOJ (Part 8) and Part 7 cases, supporting the delivery of high‑quality claims handling with a strong focus on client outcomes. This supporting role involves aiding in litigation processes to help generate fee income and contribute to the overall success of the business.
- Assisting in the assessment of liability and quantum—helping to review medical reports, research and apply relevant case law, draft schedules of special damages, and evaluate appropriate compensation awards. The postholder will support the identification of cases where litigation is tactically advantageous and assist in progressing those cases accordingly.
- A practical yet commercial approach to settlements is essential, including supporting client advice on litigation and cost risks. The role also involves contributing to performance targets (e.g., profit costs, case issuance, and settlements) while maintaining the firm’s integrity.
- Effective liaison with sources, medical agencies, experts, third‑party insurers, and other stakeholders is expected to ensure cases progress efficiently. Attendance at court hearings may be required to support client representation, or where appropriate, assist in instructing Barristers in line with internal policies to provide formal advice on quantum and liability.
- Additional tasks may be assigned as deemed relevant and reasonable by the business.
Experience and Knowledge
- Professional experience handling bike‑related claims, or personal experience owning or riding a motorbike, would be an advantage.
- This role is suitable for a non‑qualified legal advisor or paralegal with experience in RTA claims handling. While formal legal qualifications (e.g., CILEX) are beneficial, they are not essential.
- Solid working knowledge of the Civil Procedure Rules (CPR), relevant legislation, and applicable case law.
- Proficient in using case management systems and Microsoft Office applications.
- Excellent attention to detail and strong organisational skills.
- Committed to delivering high‑quality service to both clients and the firm.
- Capable of compiling and analysing data to inform decision‑making.
- Commercially astute, with the ability to identify opportunities to optimise case outcomes for both the client and the business.
Here at Carpenters group diversity and inclusion matters, it is integral to our culture and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all.
About Us
Here at Carpenters Group, we’ve been providing legal and insurance services across the UK for over 30 years.
We’ve grown from a small law firm into a 1500 people strong team made up of insurance professionals, legal experts and best in class corporate services, working across seven office locations.
We work in partnership with household name insurers to deliver a variety of fully outsourced claim solutions. We also represent individuals who need expert legal support.
As a great place to work our core values underpin how we behave. Our working environment is positive and informal, and we encourage people to work together to perform at their best.
We understand that our success as a business depends on the success of our people, which is why we invest in your training, development and social projects, helping everyone to connect and grow.
No matter what stage of your career, at Carpenters Group there is a place for you to achieve your potential.
Benefits
- 25 days’ holiday plus bank holidays
- Hybrid working model
- 2 x Volunteering days to support charitable initiatives
- Matched Giving - up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan - claim back dental / physio / optical appointments
- My Medicash App - including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Active network of Wellbeing Champions - providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
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