Job Summary
As a Senior Demand Account Executive, you will be responsible for delivering services to agencies and trading desks based in Europe such as trafficking, monitoring delivery, and troubleshooting programmatic campaigns. You will be part of the Demand Account Management team, working closely with Demand Sales (first business contact) and other internal stakeholders (DSP team and Supply team).
Core Responsibilities
- Work closely with Demand Sales to ensure client budgets are delivered in a timely manner with excellent operational execution.
- Be the first operational point of contact for agencies and trading desks, providing technical insights and troubleshooting RTB campaigns. Ensure client goals are achieved by optimizing pacing/performance on a regular basis, identify technical constraints, and debug creative issues before affecting campaign delivery.
- Monitor programmatic campaigns daily, flag impression and performance discrepancies with buyers, and flag more complex issues for escalation to internal tech teams.
- Provide best‑in‑class service to clients by fully understanding FreeWheel’s ad‑serving technology and its media products. Interact with all relevant FreeWheel teams to guarantee secure and steady supply volumes within the ad‑serving platform.
- Understand programmatic bidding behaviors to suggest accurate pricing recommendations for clients and achieve best results for all parties.
- Collaborate and/or coordinate client meetings/calls, build stronger connections with buyers, upsell, and promote FreeWheel products when possible.
- Participate in team meetings/calls, document all learnings, and share knowledge with peers efficiently.
About You
- Minimum 2‑3 years of account management/trafficking/ad‑ops experience in the programmatic industry.
- Experience working for a trading desk, agency, or publisher.
- Committed to go the extra mile to achieve best results for FreeWheel clients.
- Robust knowledge in programmatic (buy side or sell side).
- Proactive and able to foresee problems before they turn into issues.
- Capable of managing daily workload efficiently based on team priorities and goals.
- Technical skills—debugging creative tags, reading programmatic ad requests.
- Fast learner in an ever‑changing tech environment.
- English proficiency; knowledge of any additional language is preferred.
Employees at all levels are expected to:
- Understand and apply our Operating Principles as guidelines for work.
- Own the customer experience—think and act to put customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Be an enthusiastic learner and advocate of our technology, products, and services, especially our digital tools and experiences.
- Win as a team—make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System—participate in huddles, callbacks, and help elevate opportunities to do better for customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do the right thing for each other, our customers, investors, and communities.
Disclaimer
- This information is intended to indicate the general nature and level of work performed by employees in this role. It is not meant to be comprehensive of all duties, responsibilities, and qualifications.
Education
Bachelor’s Degree. While possessing the stated degree is preferred, Comcast may consider applicants who hold a combination of coursework and experience or who have extensive related professional experience.
Relevant Work Experience
2‑5 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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