Sales Executive
Location: Daventry
Salary: £29,000-£32,000
Hours: Monday to Thursday: 08:15-16:45 Friday: 08:30-16:00
Interaction Recruitment are supporting our client in Daventry with their hiring of a Sales Executive on a permanent basis. They have a close knit team and you'll be an important part of their operation.
Key Responsibilities
- Handle customer enquiries professionally via telephone and email, delivering an outstanding customer experience
- Process customer orders, quotations, and sales transactions accurately and efficiently
- Advise customers on product availability, pricing, and stock levels, ensuring all information is captured correctly
- Prepare and follow up on quotations and open enquiries to maximise conversion
- Provide technical advice and specialist product knowledge to support customer needs
- Hitting daily/weekly/monthly KPI s by proactively contacting new and existing customers through warm and cold outbound calls within your allocated region
- Identify opportunities to cross-sell and up-sell products and promotions
- Build and maintain strong, long-term customer relationships
- Work closely with the Purchasing and External Sales teams to ensure smooth order fulfilment and sales efficiency
- Manage customer issues, including order queries and complaints, ensuring timely resolution and accurate documentation
- Support sales campaigns by sending literature and catalogues and following up accordingly
- Maintain accurate records and update customer information on internal systems
- Work collaboratively within a small, target-driven team to achieve territory and company goals
- Attend meetings, training sessions, and regular 1-to-1s with your manager
What We re Looking For
- Excellent written and verbal communication skills with a confident and professional telephone manner
- A strong focus on customer experience and relationship building
- Sales-driven mindset with enthusiasm for meeting and exceeding targets
- Ability to learn new products, services, and systems quickly
- Proactive, positive, and can-do attitude
- Strong organisational skills with the ability to manage your own workload effectively
- Comfortable working under pressure, both independently and as part of a team
- Confident, enthusiastic, and self-motivated approach to work
Please apply with an updated cv.
If you d like to discuss your application, please contact Dan Pearce.
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