Hyatt Centric Hotel Cambrige
Starman Restaurant & Bar
40 hours, OTE £34,000 pa
The Food & Beverage Supervisor supports the day‑to‑day operations of all food and beverage outlets, ensuring high service standards, smooth team coordination, and an excellent guest experience. This role assists in leading the front‑of‑house team, maintaining compliance with company policies, and driving operational efficiency.
Key Responsibilities
- Supervise daily F&B operations, ensuring service runs efficiently and according to company standards.
- Support the opening and closing procedures, including cash handling, reporting, and stock checks.
- Ensure all food and beverage items are presented and served consistently and safely.
- Assist in training, coaching, and motivating team members to deliver exceptional service.
- Coordinate floor staff during busy periods, assigning tasks and monitoring performance.
- Provide ongoing feedback and support to help colleagues grow and develop.
- Maintain a visible presence on the floor, responding promptly to guest needs and resolving issues professionally.
- Uphold a strong customer‑focused culture, delivering warm, efficient, and attentive service.
- Handle guest feedback constructively to improve overall satisfaction.
- Ensure compliance with health, safety, and food hygiene regulations at all times.
- Monitor cleanliness and organisation of all front‑of‑house areas.
- Conduct routine inspections of service areas and equipment, reporting maintenance needs as required.
- Assist with stock rotation, ordering, inventory checks, and waste control.
- Support cost‑control initiatives and efficient use of resources.
- Aid in analysing sales trends and promotions to improve revenue performance.
Skills & Qualifications
- Previous experience in a supervisory or senior F&B role.
- Strong leadership abilities with excellent communication skills.
- Knowledge of food hygiene, safety standards, and basic financial processes.
- Ability to stay calm under pressure in a fast‑paced environment.
- Passion for hospitality and delivering memorable guest experiences.
Personal Attributes
- Positive, approachable, and professional demeanour.
- Strong problem‑solving and decision‑making skills.
- High attention to detail and commitment to quality.
- Team‑focused mentality with a desire to mentor others.
Why Join Edyn
- Be part of a fast‑frowing, forward‑thinking hospitality group
- Work in a design‑led, people‑first culture
- Opportunities for career progression across Edyn's Eurpoean portfolio
- Learning and development suppoert
- Competitive salary and benefits package
- Employee benefits and hotel discounts for Locke and Hyatt brands
#J-18808-Ljbffr