London, England, United Kingdom
Assistant Building Manager - Walbrook Building, London
Role Purpose
To support the Building Manager with the day-to-day management and operational activities in line with all health and safety, environmental and company procedures, related general legislation and client/tenant requirements. This includes ensuring adherence to budgetary costs and customer service standards and management of onsite personnel.
Key Responsibilities
- Ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets, achieving all key performance indicators set by the client and the company.
- Assist with drafting, controlling and reporting the service charge budget and expenditure for the site(s) in conjunction with Building Manager, Senior Facilities Manager, and surveyor as applicable.
- Carry out regular inspection audits of the site(s) and organise remedial action when required.
- Work with Building Manager, key stakeholders and external clients to ensure a maintenance and repair programme is in place.
- Participate in regular tenant meetings with Building Manager and property/asset management colleagues, ensuring all issues are dealt with promptly in accordance with service criteria.
- Ensure health and safety audits are carried out according to the planned programme and that all follow‑up actions are completed within the timetable, monitoring and updating Meridian (H&S Management tool) as required.
- Conduct fire and other evacuations on a regular basis as per health and safety requirements, updating emergency plans and site maps.
- Liaise with local authorities as appropriate.
- Manage major work programmes with Building Manager and specialist consultants on-site, acting as liaison point for all parties involved.
- Assist Building Manager in producing management reports in line with business needs.
- Assist Building Manager with compiling external contracts in conjunction with Procurement Department, ensuring procurement needs comply with company policy.
- Oversee and review contractor work to ensure required standards are achieved and maintained per contractual agreements.
- Perform any other duties as per business needs.
Person Specification / Requirements
- Good standard of education.
- Previous experience in a facilities environment in a supervisory or management role.
- Knowledge of the technical aspects of premises management.
- Excellent customer service, interpersonal and communication skills.
- A good awareness of Health and Safety legislation and environmental protection requirements, ideally IOSH qualified.
- IT literate with experience of industry-specific IT applications.
- Ability to work on own initiative and within a pressurised environment, with excellent organisational and planning skills.
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