Management Support Team Administrator

Are you looking for an administrative based role in Wymondham? Our friendly, fast-paced team have an exciting opportunity for a Management Support administrator to join the existing team...

In this post you'll be providing admin support to the wider team in order for them to be able to provide an efficient service to our service users. Our service offers a welcoming and supportive environment andwhen you join us, you can expect comprehensive training to ensure you understand the different processes and systems we use.

If you're a proactive, organised administrator with a can-do attitude - we would love to hear from you!

Main duties of the job

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. The successful candidate will need to have the ability to deal with confidential and sensitive information.

Training will be given, however previous administration experience is essential.

You will need to be able to demonstrate excellent communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will also be able to evidence working flexibly and have experience of working to deadlines, on your own initiative and maintain confidentiality.

Duties include but are not limited to:

• Minute taking
• Ordering
• Recruitment / Interview support
• Annual leave / sickness reporting

We can offer a welcoming, friendly and supportive environment that provides a responsive administration service to the wider team.

About us

At Norfolk and Suffolk NHS Foundation Trust we provide mental health, secure and learning disability services across Norfolk and Suffolk. We believe in recovery and wellbeing, and we promote physical health, strong relationships and a balance between treatment and continuing an active life.

Benefits included with this role are:

• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum ( pro rata) increasing to 33 days pa based on length of service (plus paid bank holidays)
• NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Job responsibilities

Please see attached job description and full person specification. For more information please contact us.

Qualifications

NVQ Level 3 Business Administration or equivalent or willing to work towards

Secretarial experience at intermediate level

Knowledge of Trust electronic record system

Knowledge

Working knowledge of Microsoft packages or equivalent.

Maintaining administrative / secretarial systems.

Knowledge of NHS policy / procedures

Other

Able to work proactively, on own initiative with minimal supervision.

Able to work as part of a team.

Able to work flexibly to meet service needs.

Able to work to strict deadlines and able to prioritise own workload

Person Specification

Knowledge

• Working knowledge of Microsoft packages or equivalent.
• Maintaining administrative / secretarial systems
• Knowledge of NHS policy / procedures
• Establishing / reviewing administrative systems

Other

• Able to work proactively, on own initiative with minimal supervision
• Able to work as part of a team
• Able to work flexibly and creatively to meet the needs of services within the service structure
• Ability to work to strict deadlines and able to prioritise own workload

Qualifications

• Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level
• NVQ 3 Business Administration or equivalent or working towards.
• NVQ 2 Customer Services or working towards.
• Shorthand
• CareFirst
• IPM

Experience

• Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
• Working on own initiative with minimal supervision.
• Ability to work with senior members of staff
• Undertaking appraisals

Skills

• Excellent articulate communication skills.
• Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yeargross per annum pro rata

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