Night Manager (f/m/d)-nhow London-full time

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Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination's vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.

Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment.

Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.

What are we looking for?

Are you searching for the next opportunity where creativity meets hospitality?

We are the nhow hotel London - a quirky, unique and fun hotel located on the vibrant border of Shoreditch, we're bold, creative, and full of personality. Designed by the world-renowned Foster & Partners and brought to life with the imaginative flair of architect James Soane, our hotel blends classic British icons with contemporary design‑think a Big Ben rocket sculpture and a modern LED fireplace wrapped in wood. Since opening in January 2020 and reopening in July 2021, we've become a hub of innovation and style. Our theme, "Old London Reloaded," is reflected throughout our eight‑storey property, which features a restaurant, bar, gym, networking spaces, and meeting rooms. At nhow London, we aim to deliver more than just a stay-we create memorable experiences. Every guest visit should feel fresh, exciting, and uniquely "nhow."

We are looking for a confident, guest‑focused Night Manager to lead our overnight operations and ensure the hotel delivers the same exceptional nhow experience - even when the city is sleeping.

This is a key leadership role for someone who thrives on responsibility, brings calm professionalism to night‑time operations, and enjoys working in a creative, lifestyle‑driven environment.

What will you do?

As Night Manager, you will be responsible for ensuring the safety and security of all guests during night hours while maintaining operational standards and delivering exceptional service.

• Manage the Night Team, providing guidance, support, and performance oversight.
• Oversee the night audit process, ensuring accurate financial reporting and compliance.
• Act as the primary point of contact for guest enquiries and issues overnight.
• Ensure all health, safety, and security protocols are adhered to at all times.
• Complete operational reports and ensure effective handovers to the day teams.
• Monitor and maintain brand standards across all areas of the hotel.
• Lead and supervise all night operations, ensuring a smooth and efficient service delivery.

What are we looking for?

• Experience as a Night Manager, Front Office Supervisor, or similar hospitality leadership role
• A strong sense of responsibility and the ability to stay calm under pressure
• A natural leader with excellent communication skills
• A guest‑first mindset and a commitment to service excellence
• Good knowledge of hotel systems.
• A passion for hospitality, creativity, and delivering memorable experiences
• Flexibility to work a night‑shift pattern, including weekends

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross‑cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Learning & Development: Access to outstanding training and international development opportunities through our University/Talent programmes.
• Global Hotel Discounts: Enjoy employee rates at all Minor Hotels worldwide.
• Family & Friends Benefits: Special accommodation and F&B discounts for your loved ones across our global portfolio.
• Career Progression: Internal vacancies across Minor Hotels globally.
• Health & Wellbeing: Westfield Health coverage and exclusive rewards
• Referral Bonus: Earn rewards through our Refer a Friend scheme.
• On‑Site Perks: Complimentary meals while on duty, access to our gym, and dry cleaning services.
• Retirement Planning: Contributions to the People's Pension scheme.
• Annual Bonus: End‑of‑year bonus.

Are you looking for a new challenge? Apply now!

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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