Role Purpose
To strategically drive revenue growth by identifying, developing, and nurturing new business opportunities within the late night hospitality sector. This role focuses on building long-lasting relationships, leveraging market insights, and executing innovative proactive business development sales strategies to position Nightcap as a leader in the industry.
Key Responsibilities
Business Development and Revenue Growth
- Identify and pursue new business opportunities across corporate, leisure, and event markets.
- Proactively target key accounts, industry segments, and geographic markets to expand the client base.
- Achieve given sales targets and KPI's set by your line manager.
- Develop and execute strategic sales plans to maximise revenue potential.
Enquiry Handling & Proposal writing
- Develop compelling event proposals tailored to corporate client needs.
- Responsible for management of all proactively sought enquiries.
Client Relationship Management
- Establish and maintain strong relationships with corporate clients, event organisers, and industry stakeholders.
- Act as the primary point of contact for high-value accounts, delivering exceptional service to ensure retention and loyalty.
- Host site visits, familiarisation trips, and client entertaining opportunities to showcase ours brand's unique offerings.
Sales and Marketing Strategy
- Work closely with the sales and marketing team to create compelling sales collateral, campaigns, and initiatives.
- Utilise market analysis to inform pricing strategies, promotions, and upselling opportunities.
- Regularly review competitor activity to maintain a competitive edge in the market.
Event Sales and Coordination
- Collaborate with operations and event teams to deliver seamless client experiences.
- Develop tailored proposals and detailed event plans for corporate and private clients.
- Ensure accurate handover of event details to operations teams for flawless execution.
Networking and Industry Presence
- Represent the brand at industry exhibitions, networking events, and trade shows.
- Build and maintain relationships with top corporate event agencies and third-party accounts.
- Stay informed about trends and innovations in the hospitality sector to position the business ahead of competitors.
Administrative Excellence
- Manage CRM systems to track leads, bookings, and client communications.
- Provide regular sales reports, forecasts, and performance updates to senior management.
- Ensure adherence to budgetary goals and resource optimization.
Key Attributes
Behaviours
- Strong interpersonal and communication skills with a guest-first mindset.
- Exceptional organisational and time-management abilities.
- Proven sales and negotiation experience, preferably within the events or hospitality industry.
- Ability to multitask and work under pressure while maintaining attention to detail.
- A proactive and results-driven approach to business development.
- Confident presenting and hosting clients in professional and social settings.
Experience
- Proven track record in sales and business development, ideally within the hospitality or events industry.
- Strong negotiation, communication, and relationship-building skills.
- Strategic thinker with the ability to identify opportunities and deliver results.
- Excellent organizational and multitasking abilities, with keen attention to detail.
- Proficiency in CRM systems and sales reporting tools.
- A self-starter with a proactive, results-driven mindset.
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