The NIHR RRDN Study Support Service Facilitator’s efforts are instrumental in underpinning the success of the service, providing essential support to enable smooth operation of the team.
Responsibilities
- Deliver a range of services to support the delivery of research following relevant Standard Operating Procedures (SOPs).
- Engage with multiple partners across the region by supporting the coordination of communities and events.
- Maintain systems for costing and attribution of studies, ensuring adept support for regional organisations with their data requirements.
- Involved in all stages of a study’s life cycle from start up until closure, supporting the oversight of studies, commercial and non‑commercial, in the specialties you are responsible for.
- Proactively identify potential issues and opportunities, working as an active partner to resolve and action follow‑up activity.
- Support business development activities, including sourcing/signposting to relevant clinical expertise and knowledge to support optimal research delivery.
- Act as a liaison between various stakeholders to ensure effective communication and alignment of objectives.
- Understand and interpret complex information, data and situations to make decisions and recommendations on plans, including communicating and presenting to a variety of audiences.
- Support the implementation of Information Governance best practice within the Study Support Service.
- Ensure data integrity within relevant RDN systems, identifying potential concerns and patterns, and advising RDN customers and partners in resolving issues.
- Undertake the processes required to continually ensure high quality and integrity of data within the portfolio management systems.
- Support the use of digital innovations including data visualisation tools/dashboards to inform study and process decision making.
- Undertake activities that support study sponsors, funders and investigators to access data to enable them to effectively manage the delivery of their studies.
Qualifications
- Good communication skills to liaise with multi‑disciplinary staff at all levels across the region.
- Experience of working in a health and care research environment is beneficial.
- Ability to prioritise workload to meet the demands of the Study Support Service.
Commitment to Diversity
We know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce, including people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.
Benefits
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream – access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24‑hours confidential counselling support
- On‑site Nursery at NNUH Colney Lane
- On‑site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
We recommend that you apply for this role as soon as possible. This advert closes on Wednesday 22 Apr 2026.
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