Credit Controller - Sport Travel

Destination Sport

Credit Control & Accounts Receivable

This role is based in our Manchester office, you must live within a commutable distance.

No two days are the same in this broad role but on a typical day you will

• Manage and collect outstanding debts through telephone and email collection techniques
• Deal with customer queries
• Reconcile and post client receipts in a timely manner
• Liaise with internal staff to resolve queries and problems
• Ensure that all accounts receivable activities comply with relevant financial policies and procedures
• Investigate and resolve outstanding debtor items
• Assist with the wider finance operations team when required including but not limited to Accounts Receivable, Banking and Treasury.
• Produce and maintain process notes and procedures
• Work closely with each department of the sports divisions and become a key point of contact
• Work on ad-hoc projects and improvements to the Sports finance process
• Assist on the wider month end close process as required
• Maximise personal skills, knowledge, and experience to positively impact on performance and assist in meeting business goals
• Adhere to the organisation’s policy and procedures on information security and take whatever actions are required to safeguard data and assets

To be successful within this role, you will be confident and detailed orientated with:

• Previous experience in Credit Control or Accounts Receivable (Minimum 3 years Credit Control)
• Strong communication and negotiation skills
• Good attention to detail with the ability to take ownership of your accounts
• Be able to work under pressure and to tight deadlines
• Knowledge of back-office systems, experience in Unit4 Dream Financials is preferred but not essential
• Have the ability to work within a team environment to achieve team/department objectives
• Have the ability to think logically, consider all relevant aspects and carry out basic analysis on information
• Computer literate with good knowledge of Microsoft Office, and in particular Excel
• Have excellent communication skills both written & verbal.
• Ability to be proactive and work independently
• Experience in supporting with process improvements
• Experience in writing formal documentation such as process notes and procedure

What you’ll get in return

• Central office location based on Oxford Street Manchester
• Hybrid working with the expectation of 2 days in the office per week

• A competitive salary
• An attractive holiday package, ability to buy and sell holidays and an additional days leave for your birthday
• A wide variety of salary sacrifice schemes and flexible benefits
• The opportunity to grow and develop in your role

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