Tesco Store Manager - Pontarddulais Superstore

As a Store Manager, you will lead and inspire your store team to deliver excellent service to customers while creating a great, inclusive experience for colleagues. You will ensure the store is a safe place to work and shop, operating to industry‑leading standards and performance. As the ‘go‑to’ person in your store, you will translate business strategy into action, executing plans brilliantly and consistently.

You will take full accountability for leading a store that delivers maximum sales at the lowest possible operating cost. By being a subject matter expert in store routines and processes, you will drive operational excellence and ensure standards are maintained every day. You will also play a key role in delivering the Big 6 measures for your store, contributing directly to our wider strategic priorities.

At the heart of your role is leading and inspiring a diverse team. You will role model our leadership behaviours, fostering a culture where excellent customer service is second nature and performance is supported. Safety will be central to everything you do, ensuring that everyone, every day, goes home safely.

You will create an inclusive environment where everyone feels welcome, talent is nurtured, and colleagues are encouraged to perform at their best. Through strong leadership and clear direction, you will build a high‑performing team that takes pride in delivering great outcomes for customers, colleagues, and the business.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer.

Responsibilities

• Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
• Coaching your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
• Leading your team in the driving of trade activity, and use your expertise and knowledge to grow sales and maximise profit.
• Leading and building your managers knowledge to deliver and sustain Store Change Plan and resource planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
• The safety of your colleagues is your top priority, and you ensure your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work.

Qualifications

• Strong communication skills, with the ability to share knowledge, experience, and best practice, working collaboratively with your team to deliver results.
• A natural, welcoming approach with customers, always putting them at the heart of everything you do. You take time to listen, understand others, and build strong relationships with both colleagues and customers.
• Energy and resilience to maintain momentum in a fast‑paced and sometimes challenging environment, taking ownership of decision‑making and acting quickly in the best interests of customers and colleagues.
• The drive and determination to deliver beyond expectation, doing the right thing whether times are good or challenging, and consistently performing at your best to inspire confidence in others.
• Awareness of the competitive landscape, with a proactive mindset focused on identifying and delivering new initiatives that continuously improve the store experience for customers.

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

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