Account Manager – Enterprise
Grow Your Career at GTT
At GTT, we connect people and data simply and securely across the globe. As a leader in secure cloud networking, we help enterprises solve complex connectivity challenges through innovative, AI‑driven solutions. Our people are curious, adaptive and take real ownership of outcomes. If you enjoy working in a fast‑moving environment where your ideas have impact, GTT is a place to build a meaningful career.
About the Role
As an Account Manager, you will own and grow relationships with a portfolio of enterprise customers across your region. Your focus will be on driving customer value, identifying commercial growth opportunities and ensuring a seamless end‑to‑end experience.
You’ll partner closely with Sales leadership, Solutions Consulting, Service Delivery and Customer Success to understand customer goals, align solutions and deliver outcomes that support long‑term retention and revenue growth.
What You’ll Be Responsible For
- Managing a portfolio of enterprise accounts, building trusted, long‑term customer relationships
- Developing and executing account plans to drive renewals, expansion and cross‑sell opportunities
- Leading regular customer conversations to understand business needs and position GTT solutions
- Collaborating cross‑functionally to ensure delivery alignment and customer success
- Maintaining accurate account information, forecasting and pipeline management within CRM tools
- Supporting bids, proposals and contract renewals as required
What We’re Looking For
Essential experience:
- 3–5 years’ experience in Account Management or B2B commercial sales within technology or telecommunications
- A strong track record of managing customer relationships and driving revenue growth
- Experience using CRM systems and managing multiple accounts
- Excellent communication, stakeholder management and negotiation skills
Nice to have:
- Experience working with enterprise or multinational customers
- Exposure to complex networking, connectivity or managed services environments
Why GTT?
- Adaptive Mindset: We meet change head-on to build the capabilities we need now. We take personal ownership of our professional development to keep pace with change and actively drive it.
- Collective Impact: We treat innovation as a team sport, working powerfully together to create extraordinary impact. We collaborate openly and with a shared purpose and amplify our unique human strengths to solve complex challenges that technology alone cannot.
- Customer Ownership: We own our customers’ success, whether an internal stakeholder or an external client. We take full accountability, anticipate their needs and create smooth experiences to build trust with every touchpoint. In an automated world, personal ownership is GTT’s competitive edge.
Our Commitment
GTT is an equal opportunity employer. We are committed to building an inclusive, fair and respectful workplace where everyone can thrive and do their best work.