D365 Account Manager

Microsoft Dynamics 365 Account Manager

London (Hybrid – 2 days onsite)

£70,000 - £90,000 per annum

About the Company

You’ll be joining a global technology and consulting organisation at the forefront of digital transformation, cloud, and enterprise platforms.

The business partners with some of the world’s leading enterprises to deliver large-scale transformation programmes across data, cloud, and Microsoft ecosystems. With strong investment in its Microsoft practice, this is a key hire within a growing team where licensing plays a critical role in shaping commercial outcomes and supporting major enterprise deals.

You’ll be part of a collaborative environment working alongside sales, presales, delivery, and finance teams, with real exposure to high-value, complex client engagements.

Role Summary

We’re looking for a Microsoft Dynamics 365 (D365) Sales Lead with 3–5 years of experience to manage, optimise, and advise on licensing across internal teams and client engagements.

This role is central to ensuring cost optimisation, compliance, and commercial accuracy, particularly across sales pursuits, renewals, and ongoing delivery.

Key Responsibilities

D365 Licensing Strategy & Advisory

• Advise on licence selection across Finance & Operations, Sales, Customer Service, Field Service, Power Platform, and add-ons
• Assess requirements and recommend licensing aligned to Microsoft rules and best practices
• Support licensing design for new deals, renewals, expansions, and contract changes

Sales & Delivery Support

• Act as licensing SME across Sales, Presales, and Delivery
• Support RFPs, bids, SOWs, and commercial reviews
• Validate licensing assumptions to ensure accuracy and margin protection

Cost Optimisation & Commercial Governance

• Identify opportunities to optimise licensing costs while maintaining compliance
• Support Microsoft promotions and incentive programmes
• Assist with forecasting, renewals, and budgeting

Compliance & Reporting

• Ensure compliance with Microsoft licensing agreements and CSP requirements
• Maintain accurate records of licences, usage, and assignments
• Support audit readiness and internal compliance checks

Stakeholder & Vendor Management

• Act as liaison with Microsoft and CSP partners
• Work closely with IT, Finance, Procurement, and Delivery teams

Training & Continuous Learning

• Maintain Microsoft licensing knowledge and certifications
• Educate internal teams on best practices and common pitfalls

Skills & Experience

Essential:

• 3–5 years’ experience in Microsoft (D365 focused)
• Strong understanding of D365 licensing models (F&O, CE, Power Platform)
• Experience with CSP / Direct CSP models and Microsoft Admin Portals
• Strong analytical and commercial awareness
• Ability to explain complex licensing clearly to stakeholders

Desirable:

• Microsoft certifications (Dynamics 365 / Licensing)
• Experience in enterprise or multi-client environments
• Exposure to presales or deal qualification

This is a great opportunity to step into a role where you’ll directly influence how enterprise deals are structured, priced, and delivered, while building deep expertise in one of the most in-demand areas of the Microsoft ecosystem. If this sounds like the next step in your career, apply today!