Deputy Store Manager

Mamas & Papas (London, White City)
Unit 2063, Westfield White City Shopping Centre,
London
W12 7GF

Overview

Becoming a parent is an amazing journey, full of magical moments. For the last 40 years here at Mamas & Papas we have dedicated everything to understanding and putting our customers and community of new, expectant and hopeful parents first. We're that warm arm of reassurance, that friendly face, to offer incredible insight, product knowledge and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent‑to‑be events, or someone to help guide our customers and community, we're there to make sure buying their first pram, cot, baby changing table or that cute little babygrow is a magical moment they'll cherish.

The ROLE OF DEPUTY STORE MANAGER

As DEPUTY STORE MANAGER within Mamas & Papas, these roles are one of the key ambassadors of creating these magical moments for our customers and community of new and expectant parents. We are now looking for a DEPUTY MANAGER to join the family and work within our beautiful White City store.

As DEPUTY STORE MANAGER, you will assist the Store Manager in the day‑to‑day running of the store, store experience and achieving store KPIs. Additionally you will manage a team of Supervisors and Sales Assistants within the store. You will look to support in motivating, inspiring and developing this incredible team, always willing to lead by example.

This is an amazing opportunity for an experienced Supervisor, Deputy or Assistant Manager to work in an environment that truly puts the customer first.

If you come from either of those backgrounds, have inspired retail teams, lead by example and would genuinely love creating magical moments for our customers and their families, we would love to hear from you.

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

Benefits

• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes.
• Company Bonus Schemes.
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online.
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
• Subsidised health & critical illness cover and insurance.
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
• Supportive Foster Care & Carers Leave offering.
• Support for Loss and Bereavement.
• A Menopause Friendly Employer.
• Employee Recognition and Appreciation Schemes.

All benefits subject to contracts and individual schemes criteria & terms.

Award and Recognition

We're Award Winning!!

FINALISTS: 2024 - Retail Week: "Happiest Retailer to Work For"

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