UGG Flagship Assistant Store Manager - Knightsbridge

About UGG
At UGG, a division of Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.

Summary

Our Assistant Store Managers are integral to the success of our stores. In this role you partner closely with the Store Manager to develop team members, provide the best customer service possible, and communicate our company’s values, vision, and mission. You navigate complex business priorities while satisfying customers and guiding team growth.

Description

As an Assistant Store Manager, you work closely with the Store Manager to align business objectives with company and community interests. You partner in developing and engaging team members to achieve budgeted revenue goals, assist in hiring staff who share the UGG brand passion, maintain high training standards, and motivate the team for maximum productivity. Your responsibilities include training, operations, sales, visual merchandising, inventory management, store administration, and customer service. You also open and close the store, secure assets, plan the labor schedule, maintain the security system, and act as the Store Manager in their absence.

Core Competencies

• Develop and motivate team members to create empowered and engaged teams
• Ensure the highest level of customer service possible and prioritize brand and product knowledge training
• Communicate effectively with customers, team members, management, and corporate stakeholders
• Set plans and targets and entrust team members appropriately
• Think critically to resolve problems and approach challenges with agility
• Identify industry trends and educate your team members about the current market
• Assist in the execution of store strategies that enhance customer satisfaction, expand traffic, and optimize profitability
• Manage inventory and partner with corporate stakeholders to meet the needs of your market

Who You Are

• A natural communicator who conveys the UGG and Deckers Brands vision and mission
• You have the leadership skills needed to support the management of a team
• You’re well organized and proactively coordinate resources efficiently
• You’re a problem solver who pro‑actively works through challenges

We Would Love To Hear From People With

• Previous experience as a people manager in a Retail environment.
• Excellent communication skills and the ability to convey the UGG and Deckers Brands Vision and Mission to your team and customers
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs
• Problem‑solving skills and ability to work through challenges.
• Ability to be agile to meet the needs of the business, especially during our busiest time of the year

What We Will Give You

• Extras, perks & volunteering opportunities – being a valued member of the UGG and Deckers Brands team means more than a paycheck. We offer generous discounts and community‑based programs.
• Growth and Development – Deckers Brands invested in passionate personal and professional growth, including a Global Mentorship Program.
• Uniform Allowance, including two pairs of shoes per season.
• 60% discount off the Deckers Brands’ (UGG, HOKA, Teva) online store and a 30% in‑store discount.

Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal‑opportunity employer and our employees are people with different strengths, experiences, and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.

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