Band 8A - Assistant General Manager - Liver & Digestive Health

Company: Royal Free London NHS Foundation Trust

Location: London

Posted: April 20th, 2026

Band 8A - Assistant General Manager - Liver & Digestive Health

The Assistant general manager will support the general manager in the operational management of the service/directorate. The postholder will work as part of a service triumvirate to include the clinical leads and matrons. The service triumvirate will work together to deliver the service objectives, providing leadership and ensuring high quality patient care. This role will be primarily based at one site, however, where the postholder is managing a portfolio offering services across more than one site, the postholder will be expected to travel where required and have clear visibility across all health unit sites within their remit.

The role is responsible for the day-to-day operational management of the clinical and non-clinical services (elective and non-elective) within their remit. This includes the delivery of national Waiting Times Performance (RTT, diagnostics and cancer performance metrics) through effective service planning waiting list management and developing systems and processes to ensure the achievement of key national and local objectives. The postholder will also be responsible for service review, redesign, and quality improvements. They will also be responsible for the development of business cases as directed by the general manager.

Main duties of the job

Responsible for the management of operational, administrative, & support teams within the immediate and wider service

Deliver appraisal and mandatory training requirements for all staff within these teams

Lead the directorate performance management systems ensuring that Trust and monitor standards are understood and adhered to and that performance reports are produced to enable divisional compliance

Support the governance arrangements within the directorate including audit, complaints, incidents, risk and health and safety

To be responsible to the general manager for financial performance relating to delegated budgets and operational performance of the service

To deputise for the General Manager and provide cross cover for other Operations Managers within the directorate / division as required

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow linkhttps://www.royalfreelondonjobs.co.uk/

Job responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person Specification

Royal Free World Class Care Values

Qualifications

Experience

Skills and Knowledge

Aptitudes, personal characteristics

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Interim Divisional Director of Operations

£66,274 to £73,496 a yearPer annum inclusive of HCAS

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