Digital Experience - Senior UX Designer

Our Experience Design team sits within the wider Experience & Transformation practice. We bring together strategists, designers, researchers and technologists to solve some of the most interesting problems out there – from evolving digital journeys in financial services to improving essential public services used by millions.

Overview

At CACI, we believe that great digital experiences don’t start with technology – they start with people. We’re on a mission to design inclusive, impactful digital products and services that solve meaningful problems for real users for global brands and organisations. Now, we’re looking for a Senior UX Designer to support us on this mission.

This is a role for a seasoned UX practitioner who’s comfortable switching between strategy and delivery; someone who can guide clients, mentor colleagues, and get stuck into user journeys, research and wireframes. You’ll be a critical part of our multidisciplinary team, helping transform experiences across the private and public sectors.

The Role

• Lead UX projects from discovery to delivery, aligning design outcomes with business goals and user needs
• Take a strategic approach to stakeholder management and play a crucial role in shaping the overall user experience vision
• Plan and facilitate workshops to gather insights, define problems and shape design direction
• Conduct or guide user research (moderated/unmoderated), synthesise insights and translate them to influence design decisions
• Produce UX artefacts including personas, journey maps, IA, wire‑frames and prototypes using tools like Figma, Miro and Dovetail
• Collaborate with service designers, developers and client stakeholders to create seamless, end‑to‑end experiences
• Mentor mid‑weight and junior UX designers and support the continued development of our design practice
• Contribute to project planning, timelines and delivery management with a focus on pragmatic, user‑centred outcomes, proactively addressing potential challenges
• Present work clearly to clients, from heads of digital to senior stakeholders, to gain alignment and buy‑in
• Drive the seamless handover of projects to development teams

The role will be office based 2 or 3 days per week at our London office based in West Kensington.

The Fit

You are a seasoned UX Designer who has worked across multiple sectors or digital projects (experience with GDS is a bonus). You can lead UX on projects independently and strategically, while keeping a close attention to detail. You are confident managing stakeholders at all levels and communicating complex ideas clearly and persuasively. Ideally, we are keen to speak with candidates who:

• Have significant UX design experience across multiple sectors or complex digital projects
• Can lead UX on projects independently and strategically, while keeping close attention to detail
• Are confident managing stakeholders at all levels and communicating complex ideas clearly and persuasively

Please note that you have the right to work in the UK and be eligible for clearance.

CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, sex, gender identity, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination.

As a Disability Confident employer, we will;

• Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on 020 7602 6000 to discuss individual requirements further).
• Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview.
• Our people are unique and we encourage, and support them, to be confident in contributing to our inclusion journey.

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