Role Title: Network Business Analyst - DNS
Duration: 6 month contract
Location: London/Knutsford, Hybrid 3 days per week onsite
Rate: up to £429.64 p/d Umbrella inside IR35
Role purpose / summary
- Elicit and document business and technical requirements for DNS services (internal & external).
- Analyse DNS architecture, domains, zones, records, and resolution flows.
- Translate business needs into functional and non-functional DNS requirements.
- Support DNS migrations, consolidations, and cloud/hybrid DNS initiatives.
- Assess risks related to DNS availability, security, and performance.
- Work with Network Engineers on DNS changes, upgrades, and tooling.
- Define success metrics, SLAs, and operational reporting for DNS services.
- Support incident/problem analysis related to DNS failures.
- Produce clear documentation: HLDs, LLDs, process flows, and service models.
- Ensure DNS solutions align with security, compliance, and enterprise standards.
Desirable
- Experience with enterprise DNS platforms (Infoblox, BlueCat, Microsoft DNS).
- Knowledge of DNS security (DNSSEC, DDoS protection).
- Exposure to cloud DNS (Azure, AWS, GCP).
- ITIL or Agile delivery experience.
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