Customer Service Team Leader – Coaching & Escalations

A reputable recruitment firm is seeking a Customer Service Team Leader in Stoke. The role involves managing a team to ensure a positive culture, conducting training and coaching, and handling escalations. Successful candidates will have supervisor experience in a professional services setting, strong people management skills, and a commitment to excellent client care. The position offers a salary of up to £35,000, with growth opportunities and no weekend shifts. #J-18808-Ljbffr