Rota Administrator – Ware, Hertfordshire
Location: Westgate House Care Centre, Tower Road, Ware, Herts, SG12 7LP
Job Type: Part time, permanent
Hourly rate: £12.71
Hours: 30 hours per week, Monday to Friday (6 hours per day)
Come and make a difference with the team at Westgate Healthcare!#CareWithUsAtWestgate
Westgate Healthcare is an award-winning, family-run care home operator. We have 8 care homes across London, Essex, Herts and Bucks, with 3 further developments in the pipeline. All of our care homes are currently rated as ‘Good’ or ‘Outstanding’ by our regulator, the CQC.
We are currently recruiting a Rota Administrator to join the team at Westgate House Care Centre on a part time, permanent basis. The successful candidate will be responsible for providing comprehensive administrative support to ensure our staff rotas are completed and published, in accordance with agreed timescales. You will liaise with senior management and staff on a daily basis; therefore, excellent communication and IT skills are essential in order to be successful.
We are looking for an organised and detail‑oriented individual who has strong administration skills, excellent attention to detail and is able to work in a fast‑paced environment.
About the role
- Provide administrative support to the Home Manager with the staff rota and shift allocation
- Maintain rotas as instructed by the Home Manager ensuring all necessary records are maintained and up to date by ensuring there is a full audit trail
- Ensure prompt action is taken to fill a vacant shift if a member of staff informs the home that they are unavailable or unable to work
- Inform the Home Manager and HR team of any continuous absences within the staff team
- Ensure the payroll system is up to date and all data has been input correctly and accurately
- Manage all updates and changes to the staff rota and communicate daily allocation to all units within the home
- Liaise with external companies i.e. recruitment agencies, to arrange and confirm temporary staff shifts as and when requested by the Home Manager
- Ensure all agencies documentation is accurate and filed e.g. profiles, induction checklist, supervision, training information, etc
- Gather and update weekly agency requests on the shared drive for approval
- Update the actual agency hours on the in‑house system on a daily basis
- Finalise and issue agreed rota, subject to approval
- Provide general administrative support, dealing with enquiries by telephone, email and in person
About you
- Right to live and work in the UK
- Strong administration skills with a good working knowledge of Microsoft Office
- Well organised with the ability to multi task
- Excellent communication skills and able to work in a fast‑paced environment
- Excellent attention to detail with the ability to independently manage workload
- Previous experience in the healthcare industry is preferable, however is not essential
Why work at Westgate?
- Competitive pay rates
- Equal pay for young workers who are paid the same as staff aged 25+
- Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shops
- Access to the Blue Light Card (employee discount scheme)
- Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work Scheme
- Refer a Friend Scheme – earn up to £500 for a successful referral!
- Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social events
- Support in achieving additional qualifications, including nationally recognised qualifications
- Access to financial and wellbeing support through The Care Workers Charity
- Comprehensive staff induction with free training and professional development
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.
Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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