Insurance Controls & Operations Administrator
Location: London
Date posted: 29 Jun 2023
Sector: ADMINISTRATION
Type: Permanent
Salary: £28,000 – £33,000 per annum
Email: brian@taylorjamesresourcing.com
Reference: BT6633
Qualifications
Previous compliance or insurance administration experience would be preferred combined with an A level (or equivalent) standard of education.
Responsibilities
- To facilitate and administer the review process for all service contracts and outsourcing arrangements, ensuring compliance with all appropriate legislation and internal governance processes.
- To keep up to date with ongoing regulatory changes.
- To work with the Sourcing team regarding changes in legislative requirements and ongoing process changes and efficiencies.
- To collate reporting on performance of client agreements and intra group sourcing.
- To collate, review, maintain and update as required, key process timetables detailing multi‑departmental activities across the business, to enable timely delivery of external reports and returns.
- To identify, track and resolve key process issues raised as part of timetable monitoring.
- To maintain the process framework (comprising of a central process library with departmental process maps, procedures and policies, together with cycle documentation detailing key cross‑departmental data flows).
- To support annual reviews of the process library and add new processes as required.
- Support and enable improvement initiatives fostering and delivering a continual improvement ethos.
- Work with the business to perform controls and testing to support internal control framework.
- Preparing reporting to key audiences, including governance committees, based on each period’s KPIs, communicating areas of concern, improvements and changes.
- To support the team in developing new KPIs and performance metrics.
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