Mood London is a fast-growing fragrance house with the disrupting goal of being the UK’s no1 choice of fragrance for both Men & Women. Right now is the best time to join the Mood London team as we have rapid expansion plans allowing for fast track career progression & lucrative earnings.
POSITION BASICS
Location: On-site retail kiosk
Contract: Full-time, permanent
Reporting to: Retail Sales Leader
THE ROLE
This is a high-energy, customer-facing sales role in a fast-paced retail environment. We’re looking for charismatic, confident Sales Executives who enjoy engaging with people, are comfortable selling face-to-face, and are motivated by commission and progression.
About The Applicant:
ABOUT YOU You’ll thrive in this role if you:
- Are confident and charismatic when engaging with people
- Build rapport quickly and enjoy conversation
- Are motivated by targets, commission, and performance-based earnings
- Have resilience and adaptability in a fast-moving environment
- Are happy learning on the job and finding answers rather than waiting to be told
- Can handle being thrown in at the deep end and improving quickly
- Take pride in your personal presentation and have a sense of premium style
- Enjoy hitting goals and developing your skills
- Are a team player who contributes positively to the store culture
- Have a passion for fragrances (experience is a bonus but not essential — product knowledge is taught)
You don’t need prior fragrance experience — confidence, energy, resilience, and attitude matter most.
What You’ll Be Doing
- Proactively engaging customers and inviting them to explore our fragrances
- Selling confidently and professionally
- Building value through bundles and upsells
- Delivering a premium customer experience
- Working towards clear daily and weekly sales targets
- Maintaining high standards of presentation and cleanliness
- Taking feedback on board and improving quickly
This is not a passive retail role — energy and intent are essential.
Trial, Training & Onboarding Our recruitment and onboarding process is deliberately hands-on and reflective of the environment. We are a growing business going through change, trying new things, and improving as we go.
This means:
- You may be expected to learn fast and self-serve at times
- Resilience, initiative, and adaptability are important
The process includes:
- Initial interview
- Two-day paid trial on the kiosk
- Four-week Foundation Training Programme
During your first four weeks:
- You’ll receive regular coaching and feedback
- Your performance and progress will be reviewed closely
- You’ll be expected to show effort, improvement, and resilience
Successful completion of the Mood Foundation Programme is required to pass probation.
Further Information:
Salary & Reward
- Basic salary: Entry-level base
- Commission: Uncapped and performance-based
- Earning opportunity: Strong performers significantly increase earnings through commission
Commission is earned from day one and is a core part of how you’re rewarded. This role suits people who want control over what they earn and are confident backing themselves.
Progression
Mood London is growing quickly.
- Senior Sales roles
- Retail Sales Leader positions
- Wider opportunities as the business expands
Progression is based on performance and attitude, and consistency - not length of service.
What we offer
- Uncapped commission structure
- Monthly performance bonuses
- Staff discounts on all products
- Ongoing skill development and trainingClear career progression opportunities
- Team outings and special events
- Special gifts for top performers
- Direct communication with management — your voice is always heard
- A fun, energised, supportive workplace culture
We’re a vibrant, fast-paced team with big ambitions. If you thrive in a target-driven environment, enjoy engaging with people, and want real opportunity for growth and earnings, this is the place for you.
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