Volunteering Support Officer Belfast, North Down & Ards, Lisburn & Castlereagh

Volunteering Support Officer Belfast, North Down & Ards, Lisburn & Castlereagh

Location: Belfast office base with travel across Belfast, North Down & Ards, and Lisburn & Castlereagh (hybrid working policy in place)

Salary: £25,476 per annum

Contract: Fixed-term for 18 months

Hours: Full-time, 35 hours per week (evening and weekend work may be required at times to fulfil the obligations of the post)

This post has been funded through Lisburn City and Castlereagh Councils PeacePlus programme. The Programme is a funding partnership between the European Union, the Governments of the United Kingdom and Ireland, and the Northern Ireland Executive and will be administered by the Special EU Programmes Body (SEUPB).

About the Organisation

Charity Jobs NI is delighted to be exclusively partnering with Volunteer Now, Northern Irelands leading organisation promoting, developing and supporting volunteering. As an Investors in People Gold accredited employer, Volunteer Now offers a supportive and flexible working environment.

Volunteer Now works across communities to promote volunteering, support organisations, and deliver impactful programmes that strengthen community engagement and participation.

The Role

Volunteer Now is seeking a motivated Volunteering Support Officer to promote volunteering and provide a support service for volunteers and volunteer-involving organisations across Belfast, North Down & Ards and Lisburn & Castlereagh Council areas.

This role will focus on increasing participation in volunteering, supporting organisations to adopt best practice, and strengthening local volunteer infrastructure.

This role may also suit candidates who have worked as a volunteer co-ordinator, community engagement officer, outreach officer, development officer, or programme co-ordinator.

Key Responsibilities

Contribute to effective teamwork within the Community Engagement Team and across the organisation

Implement annual operational plans for volunteering infrastructure support

Implement agreed systems for measuring, monitoring and reporting performance against key performance indicators and outcomes

Represent Volunteer Now as appropriate

Identify opportunities for improvement and income generation across the organisation

Raise the profile of volunteering in line with Volunteer Nows communications strategy through social media, campaigns and promotional activity

Provide an effective information service on volunteering to potential volunteers through information stands, personal contact, the website and other channels

Provide an effective information service for organisations and support them to register and develop volunteer opportunities

Support effective facilitation of a web-based matching service between organisations and individuals using Be Collective and other Volunteer Now systems

Raise awareness of volunteering good practice and support organisations to implement good practice, including signposting to Volunteer Now Enterprises Ltd services such as training and Investing in Volunteers

Provide services to volunteer-involving organisations to ensure safe and effective good practice, including training, managing volunteers health checks and Access NI signatory support

Support organisations to develop and promote innovative ways of involving volunteers such as Turn Up and Try

Support the recruitment and involvement of volunteers by facilitating activities including mobile volunteering, one-off opportunities and campaigns

Build and support relationships with local community planning partners, organisations and networks

Recruit, train, support and manage volunteers to support events, programmes and activities on behalf of Volunteer Now and partner organisations

Organise events for the purposes of networking, celebrating and communicating with volunteers and volunteer-involving organisations

About You

You will be passionate about community engagement and confident working with a wide range of stakeholders. You will bring:

A third-level qualification or at least 3 years experience in the last 5 years of encouraging volunteering, supporting volunteers and volunteer-involving organisations

The ability to successfully support the promotional activities of Volunteer Now, particularly increasing the number of volunteers and the diversity of volunteer opportunities

The ability to work with organisations to develop and promote volunteer opportunities

The ability to effectively recruit and support volunteers

The ability to successfully use and develop database and website information tools, including managing and reviewing content, to meet organisational objectives

A full driving licence and/or access to a form of transport to carry out the duties of the post effectively

Benefits

Flexible and hybrid working arrangements

Generous annual leave, rising with service

Pension contributions of 4.5% after probation

Training and development opportunities

Supportive organisational culture

How to Apply

If youre passionate about volunteering and community engagement, wed love to hear from you.

Simply apply now with your CV to register your interest. A member of the Charity Jobs NI team will be in touch to discuss your application and guide you through the next steps of the process.

Closing Date: Tuesday 5th May 2026 at 12 noon

Interviews: Week commencing 18th May 2026 (subject to change)

Volunteer Now is an Equal Opportunities Employer. Applications are particularly welcome from males and individuals from minority communities who meet the criteria.

Charity Jobs NI is proud to be the exclusive recruitment partner for this vacancy

Skills:
Community Engagement Outreach Programme Delivery

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